Optical Consultant

Affinity Eye Care; Harwich (MA); Presencial; USD 35.817 - 46.838; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Descripción de la vacante

AEG Vision in Harwich, MA is seeking an Optical Consultant to support Optometrists and educate patients, ensuring exceptional care. You will perform preliminary evaluations and coordinate referrals, while maintaining accurate patient records in an HIPAA-compliant environment.

The role requires strong communication, teamwork, and the ability to work in a fast-paced setting. This is a full-time, on-site position with benefits.

Formación

• High School or GED qualification.
• Strong attention to the details and ability to work under pressure in a fast‑paced environment.
• PC skills to include Microsoft Office, Windows, and Word Processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co‑workers and patients.

Responsabilidades

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
• Performs verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist.
• May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete paperwork.
• Records and maintains patient records/files in compliance with company, federal, and state policies (HIPAA).
• Responds to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.
• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera, etc.).
• Documents medical findings and communication between Optometrist and patient in Electronic Health Records (EHR) and assists with clerical duties related to medical documentation (participating practices only). Checking CPT codes, billings for post op, office visit etc.
• Ensures that maximum schedule utilization occurs through pre‑appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no‑shows or canceled patients to reschedule.
• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory, check‑in and takes contact lens orders in person or by phone.
• Performs end‑of‑day responsibilities to include opti‑schedule wrap‑up, end‑of‑day checklist, etc.
• Cleans and organizes frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.
• May be asked to act as a scribe for the Optometrist or perform refractions.
• Performs other duties within the Practice as requested.

Conocimientos

Attention to detail

Team collaboration

Verbal communication

Written communication

Microsoft Office

Educación

High School or GED

Herramientas

Windows OS

Word Processing

Descripción del empleo

East Harwich, Massachusetts, United States

Practice Name

About the Job

About AEG:

At AEG, we’re building something bigger than great eye care; we’re creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You’ll join a team that:

• Invests in leadership development and internal growth.
• Believes people and performance go hand in hand.
• Values collaboration, authenticity, and continuous learning.
• Celebrates wins, supports challenges, and grows together.

About the role

At AEG, we believe great patient experiences begin with great teams. As an Optical Consultant, you’ll work alongside the Optometrists to support all aspects of patient care and education, ensuring that patients receive exceptional care.

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
• Performs verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist.
• May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete paperwork.
• Records and maintains patient records/files in compliance with company, federal, and state policies (HIPAA).
• Responds to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.
• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera, etc.).
• Documents medical findings and communication between Optometrist and patient in Electronic Health Records (EHR) and assists with clerical duties related to medical documentation (participating practices only). Checking CPT codes, billings for post op, office visit etc.
• Ensures that maximum schedule utilization occurs through pre‑appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no‑shows or canceled patients to reschedule.
• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory, check‑in and takes contact lens orders in person or by phone.
• Performs end‑of‑day responsibilities to include opti‑schedule wrap‑up, end‑of‑day checklist, etc.
• Cleans and organizes frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.
• May be asked to act as a scribe for the Optometrist or perform refractions.
• Performs other duties within the Practice as requested.

Requirements

• High School or GED qualification.
• Strong attention to the details and ability to work under pressure in a fast‑paced environment.
• PC skills to include Microsoft Office, Windows, and Word Processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co‑workers and patients.

Full Time Employee Benefits

• 401(k) with Match
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays

Physical Demands

• Ability to utilize office equipment.
• Prolonged sitting, standing, and walking.
• Ability to lift up to 10 lbs.

Full Time / Part Time

Full-time

Work Location

On‑Site

Base Wage Range

$26.00 - $34.00 per hour

EEO is The Law. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [e-mail].

AEG complies with applicable Federal and civil rights laws, including Section 1557 of the Patient Protection and Affordable Care Act, and does not discriminate on the basis of race, color, national origin, ethnicity, age, disability, sex, sexual orientation, gender identity, or any combination thereof. In addition, we strive to be a company that welcomes and supports people of all backgrounds and identities, patients, customers, and Associates alike. This includes, but is not limited to culture, immigration status, social and economic class, educational level, and expression, size, family status, political belief, or religion.