Optical Consultant

AEG Vision; Bellevue (WA); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Life/STD/LTD

Vision Service Plan

PTO

Paid Holidays

HSA/FSA

Job summary

AEG Vision is seeking an Optical Consultant to work alongside Optometrists, supporting patient care and education with a focus on accurate record-keeping and seamless clinic operations.

Responsibilities include preliminary patient evaluations, interviews, referrals, scheduling, documentation in EHR, and assisting with diagnostics. High attention to detail and teamwork are essential in a fast-paced on-site setting.

Qualifications

• High school diploma or GED required with solid attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Proficient PC skills including MS Office and Windows.
• Strong teamwork and professional communication with patients and staff.

Responsibilities

• Perform preliminary patient evaluations prior to exam with Optometrist.
• Conduct patient interviews to identify medical issues and reason for visit.
• Schedule referrals and manage related paperwork when needed.
• Maintain accurate patient records in EHR per policies.
• Answer patient inquiries regarding medications and treatment.
• Assist with diagnostic testing using equipment like OCT and visual field tests.
• Help with CPT codes and post-op billing as applicable.
• Ensure optimal schedule utilization with reminders and recalls.
• Assist with contact lens insertion, removal, and inventory management.
• Support the Optometrist and perform scribes or refractions as needed.

Skills

Attention to detail

Team collaboration

Communication skills

Customer service

Education

High School diploma or GED

Tools

MS Office

Windows OS

EHR systems

Job description

At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You’ll join a team that:

• Invests in leadership development and internal growth.
• Believes people and performance go hand in hand.
• Values collaboration, authenticity, and continuous learning.
• Celebrates wins, supports challenges, and grows together.

About the role

At AEG, we believe great patient experiences begin with great teams. As an Optical Consultant, you’ll work alongside the Optometrists to support all aspects of patient care and education, ensuring that patients receive exceptional care.

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
• Performs verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist.
• May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete paperwork.
• Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA).
• Responds to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.
• May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.).
• Documents medical findings and communication between Optometrist and patient in Electronic Health Records(EHR) and assist with clerical duties related to medical documentation (participating practices only). Checking CPT codes, billings for post op, office visit etc.
• Ensures that maximum schedule utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no-shows or canceled patients to reschedule.
• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory, check-in and take contact lens orders in person or by phone.
• Performs end-of-day responsibilities to include opti-schedule wrap-up, end-of-day checklist, etc.
• Cleans and organizes frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.
• May be asked to act as a scribe for the Optometrist or perform refractions.
• Performs other duties within the Practice as requested.

Requirements

• High School or GED qualification.
• Strong attention to the details and ability to work under pressure in fast paced environment.
• PC skills to include MC Office, Windows, and Word Processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients.

Full Time Employee Benefits

• 401(k) with Match
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays

Physical Demands

• Ability to utilize office equipment
• Prolonged sitting, standing, and walking
• Ability to lift up to 10 lbs

Full Time / Part Time

Full-time

Work Location

On-Site

Base Wage Range

$19.00 - $27.00 per hour

Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*

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