Optical Associate - Greensboro, GA

Medical Eyeglass Center; Greensboro (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Medical Eyeglass Center in Greensboro, GA is seeking a skilled Optician to join our team inside medical offices. You will guide patients through eyewear selections, ensure accurate prescription fulfillment, and manage orders from start to finish.

Responsibilities include dispensing eyewear, processing insurance claims, maintaining records, and supporting promotional activities while delivering a patient-first experience.

Qualifications

• Ability to read and interpret spectacle prescriptions (and contact lenses where applicable).
• Strong customer service and sales skills with professional communication.
• Attention to detail and ability to work with clinic staff and patients.

Responsibilities

• Provide patients with an outstanding eyewear experience, from selection to fitting and adjustments.
• Accurately process and complete orders through MEC’s point-of-sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review and track lab orders to ensure timely and accurate completion.
• Submit insurance claims, post payments, and follow up on outstanding receivables.
• Dispense prescription and non-prescription eyewear (and contact lenses where applicable.)
• Assist patients with eyewear adjustments, repairs and cleaning.
• Maintain frame inventory, keeping displays organized, clean and fully stocked.
• Review daily patient schedules to anticipate volume, insurance eligibility and sales opportunities.
• Support in-office promotions and marketing materials.
• Build positive working relationships with providers, technicians and administrative staff.
• Maintain a professional and welcoming environment for patients and staff.

Skills

Prescription interpretation

Eyewear fitting

Customer service

Sales skills

Communication

Organization

Teamwork

Tools

MS Excel

Insurance portals

Job description

About Medical Eyeglass Center (MEC) At MEC, we partner with leading medical/ophthalmology practices to provide patients with high-quality vision care and eyewear services. Our employees work directly inside medical offices, helping patients select and fit eyewear while creating a positive, professional experience. We pride ourselves on accuracy, customer service, and a patient-first approach that sets us apart.

Optician Greensboro, GA

About Medical Eyeglass Center (MEC) At MEC, we partner with leading medical/ophthalmology practices to provide patients with high-quality vision care and eyewear services. Our employees work directly inside medical offices, helping patients select and fit eyewear while creating a positive, professional experience. We pride ourselves on accuracy, customer service, and a patient-first approach that sets us apart.

Position Overview

MEC is seeking a skilled, patient-focused Optician to join our team. In this position, you’ll play a key role in the successful operation of the optical dispensary, deliver outstanding service, and work closely with both patients and clinic staff. This is a great opportunity for someone who enjoys combining technical expertise with patient care in a supportive and professional setting.

What You’ll Do

• Provide patients with an outstanding eyewear experience, from selection to fitting and adjustments.
• Accurately process and complete orders through MEC’s point-of-sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review and track lab orders to ensure timely and accurate completion.
• Submit insurance claims, post payments, and follow up on outstanding receivables.
• Dispense prescription and non-prescription eyewear (and contact lenses where applicable.)
• Assist patients with eyewear adjustments, repairs and cleaning.
• Maintain frame inventory, keeping displays organized, clean and fully stocked.
• Review daily patient schedules to anticipate volume, insurance eligibility and sales opportunities.
• Support in-office promotions and marketing materials.
• Build positive working relationships with providers, technicians and administrative staff.
• Maintain a professional and welcoming environment for patients and staff.

What We’re Looking For

• A friendly, professional, and patient-focused personality.
• Ability to read and interpret spectacle prescriptions (and contact lenses where applicable).
• Skilled in eyewear fitting, adjustments and repairs or willing to learn.
• Strong customer service and sales skills, including handling objections.
• Clear and professional verbal and written communication.
• Proficiency with MS Excel, email and insurance portals (preferred).
• Strong organization and time management skills.
• Team-oriented with the ability to build effective relationships.
• Attention to detail and problem-solving mindset.
• Receptive to feedback and committed to continuous learning.