Optician

Medical Eyeglass Center, Inc.; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discount

Paid time off

Referral program

Job summary

Medical Eyeglass Center (MEC) in Fernandina Beach, FL, seeks an Optical Associate to deliver patient-focused eyewear service, fit eyewear, and collaborate with clinic staff to ensure a positive experience.

The role combines technical measurement, order processing, insurance coordination, and customer care. Candidates should have at least 6 months in optical and be detail-oriented in a busy medical setting.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months optical experience.
• Knowledge of frame adjustments and repairs.
• Experience taking PD, seg height, optical center measurements.
• Familiarity with optical lab processes and lens types.
• Experience reading lenses using manual lensometer.
• Ability to check insurance eligibility and authorizations.
• Strong attention to detail and accuracy when filling prescriptions.
• Multitask in a fast-paced environment.
• Basic computer skills and experience with EHR or optical POS systems.

Responsibilities

• Provide patients with an outstanding eyewear experience from selection to fitting.
• Process and complete orders through MEC’s POS systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review and track lab orders for timely completion.
• Submit insurance claims and post payments; follow up on receivables.
• Dispense prescription and non-prescription eyewear (and contacts when applicable).
• Assist with eyewear adjustments, repairs, and cleaning.
• Maintain frame inventory and displays.
• Review daily patient schedules to anticipate volume and sales opportunities.
• Support in-office promotions and marketing materials.
• Build positive relationships with providers, technicians, and staff.
• Maintain a professional and welcoming environment.

Skills

Prescriptions interpretation

Eyewear fitting

Customer service

Sales skills

MS Excel

Insurance portals

Organization

Team player

Attention to detail

Education

High School Diploma or GED

Tools

Optical lensometer

Optical POS systems

Job description

Optician/Optical Associate - Fernandina Beach, FL

Primary Location: Yulee, FL

All Locations: Fernandina, Yulee, St. Marys, Callahan

About Medical Eyeglass Center (MEC)

At MEC, we partner with leading medical/ophthalmology practices to provide patients with high-quality vision care and eyewear services. Our employees work directly inside medical offices, helping patients select and fit eyewear while creating a positive, professional experience. We pride ourselves on accuracy, customer service, and a patient-first approach that sets us apart.

Position Overview

MEC is seeking a skilled, patient-focused Optical Associate to join our team. In this position, you’ll play a key role in the successful operation of the optical dispensary, deliver outstanding service, and work closely with both patients and clinic staff. This is a great opportunity for someone who enjoys combining technical expertise with patient care in a supportive and professional setting.

What You’ll Do

• Provide patients with an outstanding eyewear experience, from selection to fitting and adjustments.
• Accurately process and complete orders through MEC’s point-of-sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review and track lab orders to ensure timely and accurate completion.
• Submit insurance claims, post payments, and follow up on outstanding receivables.
• Dispense prescription and non-prescription eyewear (and contact lenses where applicable.)
• Assist patients with eyewear adjustments, repairs, and cleaning.
• Maintain frame inventory, keeping displays organized, clean, and fully stocked.
• Review daily patient schedules to anticipate volume, insurance eligibility, and sales opportunities.
• Support in-office promotions and marketing materials.
• Build positive working relationships with providers, technicians, and administrative staff.
• Maintain a professional and welcoming environment for patients and staff.

What We’re Looking For

• A friendly, professional, and patient-focused personality.
• Ability to read and interpret spectacle prescriptions (and contact lenses where applicable).
• Skilled in eyewear fitting, adjustments, and repairs or willing to learn.
• Strong customer service and sales skills, including handling objections.
• Clear and professional verbal and written communication.
• Proficiency with MS Excel, email, and insurance portals (preferred).
• Strong organization and time management skills.
• Team-oriented with the ability to build effective relationships.
• Attention to detail and problem-solving mindset.
• Receptive to feedback and committed to continuous learning.

Requirements

High School Diploma or GED

Minimum 6 Months Of Experience In Optical

• Knowledge of frame adjustments and frame repairs
• Experience taking accurate measurements (PD, seg height, optical center)
• Familiarity with optical lab processes and lens types (single vision, bifocal, progressive)
• Experience reading lenses using manual lensometer
• Ability to handle insurance eligibility checks and authorizations
• Strong attention to detail and accuracy when filling prescriptions
• Ability to multitask in a fast-paced environment
• Basic computer skills and experience with EHR or optical POS systems

Job Type: Full-time

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee discount
• Paid time off
• Referral program