Optical Associate- FT

Boscov's Department Store, LLC; St. Clairsville (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Weekly pay

Paid vacation

Employee discount

Job summary

Boscov's is seeking an Optical Associate (Non-Licensed) to assist customers with lenses and frames for adults and children. This role emphasizes accuracy, service quality, and a welcoming shopping experience in a fast-paced optical department.

Responsibilities include verifying prescriptions, managing order status, processing sales, and maintaining compliance with policies and HIPAA. prior optical retail experience is preferred.

Qualifications

• 1 year of optical experience.
• 1 year of experience working in a retail store.
• High school diploma or GED equivalent.
• Prior sales experience preferred.
• Exceptional communication and interpersonal skills.
• Strong customer service skills.
• Must have the ability to prioritize.
• Ability to work as a team member.
• Must have a strong sense of fashion and trends.

Responsibilities

• Verify prescription orders for accuracy by comparing system entries to the prescribing doctor's original prescription and maintain organized order files using established store procedures.
• Deliver exceptional customer service in person and by phone by assisting customers, explaining products and services, and creating a welcoming, professional experience.
• Ensure appropriate frame selection for prescription requirements, verify prescriptions using a lensometer, update order status throughout the fulfillment process, notify customers when orders are ready, and process all sales and payment transactions.
• Maintain strict compliance with all company policies, confidentiality standards, and HIPAA regulations to safeguard customer information.
• Support daily store operations by assisting the Optical Manager with opening and closing procedures, cash reconciliation, and maintaining accurate point-of-sale transactions.
• Foster positive working relationships with Boscov's store leadership and associates to promote a collaborative customer-focused environment.
• Maintain a clean, organized, and professional optical department that supports an exceptional customer experience.

Skills

Communication skills

Interpersonal skills

Customer service

Prioritization

Team player

Fashion sense

Education

High school diploma or GED

Job description

Optical Associate, Non-Licensed

Bring your experience to work for you where people love to shop! Boscov’s is a chain of full-service department stores serving the total family needs of our customers. For over 100 years, Boscov’s has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for an Optical Associate to join our Optical team.

Job Description

As part of a fast-paced, dynamic team, you will advise and assist customers with various types of lenses and spectacle frames for both adults and children. If you are looking for a great opportunity to pursue a rewarding career with a company known for quality and big savings.

Job Responsibilities

• Verify prescription orders for accuracy by comparing system entries to the prescribing doctor's original prescription and maintain organized order files using established store procedures.
• Deliver exceptional customer service in person and by phone by assisting customers, explaining products and services, and creating a welcoming, professional experience.
• Ensure appropriate frame selection for prescription requirements, verify prescriptions using a lensometer, update order status throughout the fulfillment process, notify customers when orders are ready, and process all sales and payment transactions.
• Maintain strict compliance with all company policies, confidentiality standards, and HIPAA regulations to safeguard customer information.
• Support daily store operations by assisting the Optical Manager with opening and closing procedures, cash reconciliation, and maintaining accurate point-of-sale transactions.
• Foster positive working relationships with Boscov's store leadership and associates to promote a collaborative customer-focused environment.
• Maintain a clean, organized, and professional optical department that supports an exceptional customer experience.

Job Requirements

• 1 year of optical experience
• 1 year of experience working in a retail store
• High school diploma or GED equivalent
• Prior sales experience, preferred
• Exceptional communication and interpersonal skills
• Strong customer service skills
• Must have the ability to prioritize
• Ability to work as a team member
• Must have a strong sense of fashion and trends
• Position is active and includes moving about throughout department during the shift

Benefits

At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:

• Comprehensive benefits package, including medical/dental/vision
• Short term disability/ Long term disability- voluntary
• Life Insurance (company paid)
• 401(k) w/ company match
• Weekly Pay
• Paid vacation
• Liberal employee discount

Work where people love to shop!

Equal Opportunity Employer

#OPT