Optical Assistant: Frame & Lens Specialist

Riverside Health System; Hampton (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System in Hampton, VA is seeking an Optician to design, fit, and adapt lenses and frames per prescription. You will assist patients with selecting frames, measure for eyeglasses, prepare lab orders, and verify finished lenses.

You will handle insurance claims, balance collections, inventory, and displays, while maintaining patient service standards and adhering to compliance.

Qualifications

• High School Diploma required.
• 1-3 years Optical Retail experience preferred.
• 1-3 years Retail experience preferred.

Responsibilities

• Medicare claim information compliant to standards and accurate billing and receipts.
• Explain plan coverage and collect co-payments; enter data accurately in system.
• Maintain high customer service and resolve issues with supervision approval.

Skills

Customer service

Insurance billing

Sales

Education

High School Diploma

Job description

Riverside Health System in Hampton, VA is seeking an Optician to design, fit, and adapt lenses and frames per prescription. You will assist patients with selecting frames, measure for eyeglasses, prepare lab orders, and verify finished lenses.

You will handle insurance claims, balance collections, inventory, and displays, while maintaining patient service standards and adhering to compliance.