Optical Applications Engineer — Coatings Solutions & Growth

Abrisa Industrial Glass, Inc.; Willow Grove (PA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Profit-sharing program

Vacation and sick leave

Life insurance

Short/long-term disability

9 paid holidays

Job summary

Evaporated Coatings, Inc. in Willow Grove, PA seeks an Optical Application Engineer to join a cross-functional team and grow our coatings business.

You will advise customers, craft solutions, and collaborate with manufacturing, quality, engineering and management to win new opportunities. The ideal candidate has a BS/BA in Materials Science, Physics, or an engineering discipline, 3–5 years in technical sales or product management, and strong communication, presentation and analytical skills.

Qualifications

• BS/BA in Materials Science, Physics, or an Engineering discipline.
• 3–5 years in technical sales, business development, or customer-facing program management.
• Preferred experience in optical coatings, glass fabrication, photonics, or similar markets.
• Strong communication, influencing, presentation, training and written and oral communication skills

Responsibilities

• Advise present and potential customers on the best coating(s) to fit their specific applications and requirements including spectral performance, environmental needs, and budgetary considerations.
• Develop accurate quotations including any required thin film design, tooling designs, cost estimates for outside vendor services, inside labor and coating time.
• Compare every incoming order to the matching quotation ensuring agreed upon performance and quality specifications are correct and communicated to production and quality personnel.
• Follow orders through production and provide timely information to the customer about order status and possible schedule changes.
• Respond to customer calls, emails and requests quickly and provide engineering and sales support as needed.
• Maintain current customer base by providing excellent customer service. Manage tracking order status and shipment schedule. Respond to all customer questions and concerns in a timely manner.
• Expand current customer base through trade shows, calls, customer visits, word of mouth, personal contacts or leads generated by advertising or website traffic.

Skills

Communication skills

Negotiation skills

Presentation skills

Training skills

Written & verbal communication

Education

BS/BA in Materials Science, Physics, or Engineering

Tools

Salesforce

Microsoft Office

PowerPoint

Video conferencing

ERP systems

Job description

Evaporated Coatings, Inc. in Willow Grove, PA seeks an Optical Application Engineer to join a cross-functional team and grow our coatings business.

You will advise customers, craft solutions, and collaborate with manufacturing, quality, engineering and management to win new opportunities. The ideal candidate has a BS/BA in Materials Science, Physics, or an engineering discipline, 3–5 years in technical sales or product management, and strong communication, presentation and analytical skills.