Ops Reporting & Performance Analyst

Cambia Health Solutions; Boise (ID); Hybrid; USD 74,000 - 95,000; Full time

Job summary

Cambia Health Solutions in Boise, ID, seeks an Ops Reporting & Performance Analyst for a hybrid role (3 days in office). You will design, develop, and deliver reporting and analytics to support operational needs across the division, identify root causes, and drive process improvements.

The role requires a Bachelor’s degree or 4+ years of equivalent experience, 3+ years in report prep or policy writing, and advanced Excel/data mining skills.

Qualifications

• Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or related field; or 4+ years of equivalent work experience
• 3+ years of experience in report preparation, project documentation, or policy and procedure writing

Responsibilities

• Design, develop, and deliver reporting and analytics that support operational needs across the division
• Identify root causes, surface issues proactively, and recommend process improvements to enhance productivity, quality, and efficiency
• Apply knowledge of health plan operations, data sources, and cost containment strategies to drive informed decision-making
• Develop methodologies and approaches for new tasks, projects, and analytical challenges
• Document business requirements, methods, and work outputs to ensure clarity and consistency
• Drive analytic innovation and best practices, actively eliminating inefficient use of resources
• Support cross-departmental collaboration by assembling and distributing key data and insights to stakeholders

Skills

Advanced Excel

Data mining methods

Reporting & analytics

Stakeholder management

Cross-functional collaboration

Project management

Documentation skills

Education

Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or related field

4+ years of equivalent work experience

Tools

Data sources knowledge

SOPs/documentation management

Job description

Ops Reporting & Performance Analyst • Hybrid role (3 days/week in office)

Ops Reporting & Performance Analyst Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, and Lewiston offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, Fargo and Lewiston offices or who are willing to relocate. Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia’s dedicated team of Ops Reporting & Performance Analysts (ORPAs) is living our mission to make health care easier and lives better. As a member of the Data Analytics team, our ORPAs manage and report on operations metrics, perform technical and analytical support, drive process improvements, and lead continuous improvement efforts aligned with divisional and corporate goals – all in service of making our members’ health journeys easier.

Do you have a knack for turning complex data into clear, actionable insights? Are you energized by finding smarter ways to work and driving meaningful change across a team? Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications:

• Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or related field; or 4+ years of equivalent work experience
• 3+ years of experience in report preparation, project documentation, or policy and procedure writing

Skills and Attributes:

• Advanced proficiency in Excel and data mining tools and methods
• Proven ability to design, develop, and deliver reporting and analytics
• Strong analytical skills with the ability to analyze complex data and synthesize solutions
• Knowledge of health plan operations, data sources, and data structures
• Experience creating SOPs, documentation management, and knowledge management
• Ability to document business requirements accurately and with minimal supervision
• Demonstrated success in project management and implementation delivery
• Experience with operational issue resolution
• Experience with AI tools and technologies to enhance productivity and decision-making highly desired
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
• Strong oral and written communication skills
• Comfortable presenting to and advocating for projects before senior leadership
• Effective stakeholder management skills with the ability to influence change
• Self-motivated with proven ability to manage cross-functional teams
• Strong process improvement and continuous improvement mindset

What You Will Do at Cambia:

• Design, develop, and deliver reporting and analytics that support operational needs across the division
• Identify root causes, surface issues proactively, and recommend process improvements to enhance productivity, quality, and efficiency
• Apply knowledge of health plan operations, data sources, and cost containment strategies to drive informed decision-making
• Develop methodologies and approaches for new tasks, projects, and analytical challenges
• Document business requirements, methods, and work outputs to ensure clarity and consistency
• Drive analytic innovation and best practices, actively eliminating inefficient use of resources
• Support cross-departmental collaboration by assembling and distributing key data and insights to stakeholders

#LI-Hybrid Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history. Oregon, Washington, Utah, and Idaho: The expected hiring range is $73,500 - $94,500, the full salary range is $65,000 - $107,000 and the bonus target is 10%. North Dakota: The expected hiring range is $68,673 - $86,588 and the full salary range is $59,716 - $95,546.

About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team? At Cambia, you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.
• We believe a career at Cambia is more than just a paycheck – and your compensation should be too.

Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same.

Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.
• Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law.

A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email [e-mail].

Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Everyone is a health care consumer deserving of a simpler, more personalized experience. Cambia is transforming the health care system to revolve around people. For over 100 years we’ve designed people-first health solutions rooted in the nation’s first health plan, a loggers’ wage pool established in the Pacific Northwest. Today that pioneering spirit aligns our family of over 20 companies, including 4 not-for-profit BlueCross and BlueShield licensed health plans serving over 3 million Americans. Cambia blends data science with a compassionate human perspective to anticipate people’s needs, and empower them to make smarter health care choices.

Interested in driving accessibility, affordability and quality health care for real people?

Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.