OPS Records Analyst - 64801620

Business and Financial Operations; Tallahassee (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

The OPS Records Analyst assists with processing Social Security disability claims for the Florida Department of Health’s Division of Disability Determinations in Tallahassee. The role involves managing electronic records, communicating with claimants and representatives, handling incoming calls, and coordinating consultative examinations and medical evidence reviews.

Strong communication skills and the ability to meet deadlines while working independently are essential, as is understanding

Qualifications

• Strong written and verbal communication skills.
• Ability to operate standard office equipment and computer systems.
• Ability to collect, evaluate and organize data for disability claims.
• Ability to work independently and balance multiple priorities under tight deadlines.
• Ability to understand and apply rules, regulations and procedures for disability benefits.
• High school diploma preferred; experience with disability/insurance claims, medical offices, social work, or government programs preferred.

Responsibilities

• Process Social Security disability claims for the Florida Department of Health.
• Manage electronic records and case documentation.
• Communicate with claimants and representatives regarding case status.
• Handle incoming calls and coordinate consultative examinations.
• Review medical evidence and support case processing.

Skills

Oral and written communication

Office equipment & computer systems

Data collection & organization

Independent work under deadlines

Rules & procedures understanding

Education

High school diploma preferred; relevant experience

Job description

The OPS Records Analyst assists with processing Social Security disability claims for the Florida Department of Health's Division of Disability Determinations in Tallahassee. The role involves managing electronic records, communicating with claimants and representatives, handling incoming calls, and coordinating consultative examinations and medical evidence reviews. Work is performed primarily via computer and requires strong communication skills, ability to meet tight deadlines, and independent decision-making regarding medical records and case processes.

Key qualifications:

• Ability to communicate effectively orally and in writing
• Ability to operate standard office equipment and computer systems
• Ability to collect, evaluate, and organize data relating to disability claims
• Ability to work independently and balance multiple priorities under tight deadlines
• Ability to understand and apply rules, regulations, and procedures relating to disability benefits
• High school diploma preferred; previous work experience with disability/insurance claims, medical office, social work, or government programs preferred