Ops Quality & Compliance Specialist

Digital Federal Credit Union; Chelmsford (MA); On-site; USD 28,929 - 33,062; Full time

Job summary

Digital Federal Credit Union is seeking a quality control professional to support and implement objective reviews, ensuring compliance and upholding procedures across departments.

You will analyze workflows, document findings, and provide actionable insights to support informed decision making and corrective actions, while coordinating with teams for remediation and continuous improvement.

Qualifications

• Excellent PC skills and proficient with Microsoft Office tools.

Responsibilities

• Understand DCU's internal controls and procedures.
• Identify gaps and opportunities for improvement within workflows.
• Apply a methodical approach to quality control to enhance efficiency and ensure standards.
• Prepare well-documented reports communicating findings and actionable insights.
• Collaborate with cross-functional teams to address issues and support remediation.

Skills

Excellent PC skills

Tools

Microsoft Office tools (Outlook, Excel, PowerPoint, Teams)

Job description

Digital Federal Credit Union is seeking a quality control professional to support and implement objective reviews, ensuring compliance and upholding procedures across departments.

You will analyze workflows, document findings, and provide actionable insights to support informed decision making and corrective actions, while coordinating with teams for remediation and continuous improvement.