OPS PROVIDER TRAINER - 67961013

Florida; Orlando (FL); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Annual and Sick Leave

Nine paid holidays

Retirement plan options

Flexible Spending Accounts

Job summary

Agency for Persons with Disabilities seeks an OPS Provider Trainer to deliver instructor‑led training to providers, covering APD standards and service expectations.Based in the Southeast Region, this role requires travel for on‑site and statewide sessions, with virtual delivery supported as needed.

The position emphasizes adult learning principles, curriculum adherence, and collaboration with the PTU Training Development team to ensure accurate and up‑to‑date content.

Qualifications

• Valid Driver’s License and willingness to travel across the region.
• 4 years of related field experience or Bachelor’s degree preferred.

Responsibilities

• Deliver and facilitate provider training using classroom, virtual, and on‑the‑job coaching.
• Prepare for training sessions by reviewing materials and setting up virtual or in‑person environments.
• Plan and schedule training events in collaboration with the Provider Training Manager.
• Support content accuracy and improvement by reviewing policies and providing learner feedback.
• Manage instructor‑led training in the LMS, including scheduling and attendance records.

Skills

Driver's license

Training experience

Travel readiness

Education

Bachelor’s degree

Tools

LMS

GoToWebinar

GoToMeeting

Job description

This position is not a Telework position and is required to report to the APD office in the area it serves.

Requisition No: 884129

Agency: Agency for Persons with Disabilities

Working Title: OPS PROVIDER TRAINER - 67961013

Pay Plan: Temp

Position Number: 67961013

Salary: $26.77 Hourly

Posting Closing Date: 10/12/2026

Total Compensation Estimator Tool

Agency For Persons With Disabilities

POSITION: EDUCATION AND TRAINING SPECIALIST - Other Personal Services (OPS)

WORKING TITLE: OPS Provider Trainer

POSITION NUMBER: 67961013

OPEN COMPETITIVE OPPORTUNITY

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

This position is not a Telework position and is required to report to the APD office in the area it serves.

Benefits

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• Paid Maternity and Parental Leave.

The Agency seeks team members who contribute to a culture that develops individuals and strengthens teams through transparency and a commitment to professional growth. Team members are expected to provide exceptional customer service, demonstrate humility, recognize and share credit with others, remain self-motivated, and exercise sound judgment and awareness in team interactions and group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

• Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

SALARY RANGE

$26.77 Hourly

Position Summary

The Provider Trainer delivers instructor‑led training to providers to support understanding and compliance with APD standards and service expectations. Based in the Southeast Region, the position provides training regionally and statewide as needed and requires travel to support in‑person training activities.

The Work You Will Do

Deliver and Facilitate Provider Training:

Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on‑the‑job coaching. Facilitate training for providers and other stakeholders through face‑to‑face and virtual sessions. Use adult learning principles to present content clearly and effectively, respond to questions, and support understanding of applicable laws, rules, policies, and service delivery requirements. Deliver training using the approved curriculum to ensure accurate and consistent instruction across all regions. Promote active participation and meaningful interaction throughout training sessions. Manage classroom dynamics effectively and foster a positive, inclusive learning environment that supports diverse learning needs and encourages learner engagement. Maintain a professional and respectful training environment that reflects the mission, values, and standards of the Agency.

Prepare for Training Sessions

Participate in required meetings and train‑the‑trainer sessions to stay informed about course expectations, updates, and delivery standards. Review training materials, agendas, objectives, and relevant policies in advance to ensure accurate and consistent delivery. Prepare virtual (e.g., GoTo Webinar, GoToMeeting) or in‑person training environments, including testing audiovisual tools and confirming that required materials are ready for use.

Plan and Schedule Training Events

Coordinate and schedule instructor‑led training sessions in collaboration with the Provider Training Manager. Coordinate logistics for training activities including venues and equipment. Prepare training calendars, confirm session logistics, and ensure training dates, times, and locations are accurate and communicated as required. Arrange travel in accordance with APD travel policies and procedures.

Support Content Accuracy and Improvement

Maintain an accurate understanding of the laws, rules, policies, and program requirements relevant to the assigned courses. Identify and report any errors or outdated content to the Provider Training Manager. Share feedback from training sessions, learner questions, and observed challenges to support content refinement. Collaborate with the PTU Training Development team to support consistent and effective training design, development, and delivery. Assist with development of training aids such as manuals, handbooks, and visual aids Evaluate and make recommendations on training material and methodology.

Evaluate Learner Understanding

Administer assessments, activities, and knowledge checks as required by each course. Provide clarification or additional explanation when learners demonstrate gaps in understanding. Document learner performance in accordance with course completion or certification requirements.

Manage Instructor‑Led Training in the LMS

Create and maintain instructor‑led course sessions in the Learning Management System (LMS), including scheduling, posting session details, managing rosters, and recording attendance. Record completions for instructor‑led sessions and submit required session documentation. Maintain backup records, including sign‑in sheets, to ensure documentation is preserved. Refer complex or system‑wide LMS issues to the Provider Training Program Administrator or LMS Support team.

Performs related work as required

Works on special projects and other assignments and/or performs other duties as assigned.

Minimum Qualifications

• Valid Driver’s License or other efficient means of transportation and willing to travel to different locations throughout the Region for work purposes.
• 4 years of experience in related field or Bachelor’s degree (preferred).

Knowledge, Skills, And Abilities

• Training methodologies.
• Learning management systems.
• Competency assessments.
• Adult learning principles and instructional best practices.
• Applicable Florida Statutes, Florida Administrative Code, APD policies, the iBudget Handbook, and program requirements relevant to assigned courses.
• Microsoft applications and other required computer software applications.
• Using training delivery tools and technologies including platforms used for virtual training (e.g., GoToWebinar, GoToMeeting).

Ability To

• Manage time effectively, work independently, and meet training schedules and deadlines.
• Deliver training using approved curricula with accuracy and consistency.
• Create a positive, inclusive learning environment and manage classroom dynamics.
• Communicate effectively and professionally with providers, colleagues, and stakeholders.
• Assess learner understanding and adjust explanations or examples when needed.
• Identify and communicate issues that may impact learners, providers, or the agency to the Provider Training Program Administrator and apply professional judgment in determining urgency and risk.
• Travel within the assigned region and occasionally statewide as required.
• Document and maintain records accurately.

Demonstrate Skills In

• Leadership and classroom management.
• Planning, organizing, scheduling, and coordinating training sessions and related travel.
• Data gathering and analysis.
• Problem analysis and problem solving.
• Instruction or training.
• Presenting information clearly, logically, and in a manner appropriate for adult learners virtually and in‑person.
• Interpersonal relations.
• Public speaking.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year.

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed