Ops Project Lead — Scale a Fast-Growth Marketplace

Bidbus; Costa Mesa (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Medical and dental insurance

Retirement plan

Paid time off

Leadership exposure

Job summary

Bidbus in Costa Mesa, CA is seeking an Operations Project Manager to lead initiatives improving how vehicle transactions move from auction through delivery and payment. You will identify bottlenecks, analyze performance, and implement workflows to speed delivery and enhance customer experience.

This individual-contributor role offers a path toward owning a key operational function, building systems, and eventually leading a team responsible for that process.

Qualifications

• Bachelor’s degree from an accredited university.
• Three or more years of experience in operations, project management, product operations, strategy and operations, consulting, or go-to-market roles.
• Demonstrated experience leading cross-functional projects from planning through execution.
• Experience analyzing operational data and implementing process improvements.
• Strong organizational, analytical, and problem-solving skills.
• Demonstrated ability to work effectively with stakeholders ranging from frontline employees to dealership owners and executives.
• Ability to work from our Costa Mesa, California office.

Responsibilities

• Lead operational projects from problem definition through implementation, measurement, and iteration.
• Develop a hands-on understanding of vehicle transactions from auction completion through delivery, documentation, and payment.
• Identify bottlenecks, recurring issues, and opportunities to improve transaction completion, customer experience, and operational efficiency.
• Analyze operational data, define success metrics, and use findings to prioritize improvements.
• Design and implement scalable workflows, policies, trackers, and internal operating procedures.
• Coordinate projects across Operations, Sales, Product, Engineering, and other internal teams.
• Establish clear project scopes, owners, timelines, dependencies, and deliverables.
• Maintain visibility into project progress, operational performance, risks, and unresolved issues.
• Communicate effectively with consumers, dealership employees, company leadership and other stakeholders.
• Translate operational requirements and frontline feedback into actionable product and engineering requests.
• Support the rollout of new processes, tools, and markets while ensuring teams are properly trained and execution remains consistent.
• Take increasing ownership of a key operational function and develop the systems, metrics, and team structure required to manage it at scale.

Skills

Ownership mindset

Data-driven

Cross-functional collaboration

Problem solving

Communication

Education

Bachelor's degree

Job description

Bidbus in Costa Mesa, CA is seeking an Operations Project Manager to lead initiatives improving how vehicle transactions move from auction through delivery and payment. You will identify bottlenecks, analyze performance, and implement workflows to speed delivery and enhance customer experience.

This individual-contributor role offers a path toward owning a key operational function, building systems, and eventually leading a team responsible for that process.