Ops & Process Improvement Lead - Hybrid (Allentown)

Social Innovation Lab; Allentown (Lehigh County); Hybrid; USD 47,000 - 74,000; Full time

Job summary

Social Innovation Lab in Allentown, PA is seeking a versatile teammate who treats Growth Mindset as a question worth asking again every morning. From day one you own a slice of the general mission, earn $47,000 - $74,000, and lean on 1 year to move fast.

You will drive improvements across responsibilities, collaborate across time zones, and maintain the momentum after launch. The role offers hybrid scheduling and remote flexibility that supports a balanced Allentown life.

Qualifications

• Demonstrated knack for making the craft-obsessed feel manageable.
• An Allentown network, or the hustle to build one from scratch.
• The kind of listening that makes the other person feel heard.
• Demonstrated wins in general work somewhere near Allentown, PA.

Responsibilities

• Drive measurable improvements within your area of responsibility
• Carry the Problem Solving thread across three time zones and two tools
• Show up for the unglamorous general maintenance nobody volunteers for
• Tie general effort back to a number Social Innovation Lab cares about
• Contribute to process improvements that boost efficiency and reduce waste
• Keep showing up for the Allentown, PA work after the launch buzz fades
• Monitor work quality and flag issues before they escape

Skills

Listening

Allentown network

People skills

General work exp

Job description

Social Innovation Lab in Allentown, PA is seeking a versatile teammate who treats Growth Mindset as a question worth asking again every morning. From day one you own a slice of the general mission, earn $47,000 - $74,000, and lean on 1 year to move fast.

You will drive improvements across responsibilities, collaborate across time zones, and maintain the momentum after launch. The role offers hybrid scheduling and remote flexibility that supports a balanced Allentown life.