Ops Lead – Retail & Customer Service

US-Department-of-Veterans-Affair; Bedford (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Veterans Canteen Service (VCS) invites qualified applicants for a supervisory role in a fast-paced, customer-focused environment. Join a team dedicated to supporting Veterans within the VA Healthcare system.

The position emphasizes a balance between service excellence and career growth, with a strong focus on communications and operational efficiency. Requirements include 1 year of direct food/retail supervisory experience, proficiency with MS Office, POS systems, and at least 3 years of

Qualifications

• Minimum 1 year of direct food/retail supervisory experience.
• Proficient with Microsoft Word, Excel, and other MS Office apps.
• Experience with POS systems.
• Minimum 3 years customer service experience.
• Excellent verbal and written communication skills.
• A current, valid REAL ID is required to work at Veterans Canteen Service.

Skills

Supervisory experience

MS Office skills

POS systems

Customer service

Communication skills

Job description

Veterans Canteen Service (VCS) invites qualified applicants for a supervisory role in a fast-paced, customer-focused environment. Join a team dedicated to supporting Veterans within the VA Healthcare system.

The position emphasizes a balance between service excellence and career growth, with a strong focus on communications and operational efficiency. Requirements include 1 year of direct food/retail supervisory experience, proficiency with MS Office, POS systems, and at least 3 years of