Ops Lead Paramedic Grand Saline Tx

CHRISTUS Health; Grand Saline (TX); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

CHRISTUS Health is seeking an EMS Operations Lead to join our management team. The role supervises emergency medical services operations across assigned stations, ensuring alignment with our mission, strategic goals, and EMS culture.

You will plan, organize, and evaluate performance, and foster professional relationships with local fire, EMS, and hospital partners. The position covers the full cycle of ambulance response, including clinical care, staffing, service satisfaction, budgeting, and

Qualifikationen

• Experience in EMS operations leadership preferred.
• Strong leadership and team management skills.
• Ability to develop relationships with local providers and hospitals.
• Understanding of EMS program planning and budget basics.

Aufgaben

• Meets the requirements and duties outlined in the EMS Paramedic Job description.
• Manages assigned EMS stations and supervises personnel.
• Maintains relationships with local fire, police, physicians, and hospitals.
• Oversees ambulances, equipment, staffing, and response quality.
• Ensures compliance, certifications, and timely ePCR submissions.
• Participates in strategic planning with the Regional Manager.
• Acts as EMS ambassador to the community and patient advocate.

Jobbeschreibung

Summary:

The EMS Operations Lead serves on the management team with a direct reporting relationship to the Regional Manager. The Lead is directly responsibility for the supervision of emergency medical services' operations of their assigned stations to ensure the continued accomplishment of our mission, strategic goals, and EMS culture. Plans, organizes, coordinates, and evaluates their assigned EMS stations' performance individually and within the context of the area served; and establishes professional working relationships with various local fire and EMS agencies. Overall responsibility for the entire phase of ambulance response - from out of chute to treatment and transport of patients to their destination - including clinical care, staffing, service satisfaction, program planning, budget management, and other areas as needed.

Responsibilities:

• Meets the requirements and as required, fulfills the duties and responsibilities as outlined in the EMS Paramedic Job description
• Responsible for the management of assigned stations and the supervisor of assigned personnel
• Establish and maintains excellent relationships with local providers, fire, police
• Serves as the "face" of CEMS at the local level
• Develops and maintains relationships with physicians and hospitals in their county
• Reports informal information/complaints that may lead to growth/expansion opportunities
• Has a basic understanding of the cost implications of maintaining equipment, appropriate levels of inventory, and preventive maintenance practices
• Assures staff is submitting completed and accurate ePCR within the target time period
• Ensure staffing for PR events, with zero to minimal impact on 911 response times
• Provides problem identification and resolution on compliance issues, certifications currency, completion of employee evaluations
• Provides an immediate notification while completing a formal report any transport incident including operational, equipment, vehicle, or clinical
• Seek field staff input for strategic planning process and provide it to the Regional Manager
• Exemplifies standards of excellence to include professionalism, clinical, and integrity. Serves as a role model and mentor for such standards through their appearance, demeanor, and behavior
• Assures that vehicles are clean, in working order and operated in a safe, professional manner and in accordance with our policies for response and transport
• Supervise assigned personnel, stations, and areas within the context of the assigned stations and personnel
• Advances self professionally and mentors assigned staff's professional development and growth
• Participates in gathering information and reporting it for field investigations conducted by regional managers
• Serves as a EMS ambassador to the community
• Serves as a patient advocate, assuring professional resolution of patient concerns/complaints
• Provides response to incidents to oversee performance, provides prompt and direct information to Regional Managers as to staff’s positive or negative performance issues.
• Complies with responsibility to report any positive or negative personnel issue to the Regional Managers
• Is fair, objective, and consistent in evaluating and reporting staff performance to include coaching, and as directed, disciplinary measures.
• Upholds a zero tolerance with regard to engaging in rumors, gossip, or other negative communication of personnel, patients, and others
• Provide ongoing review and recommendations of policies and procedures
• Provide input and ongoing review of equipment, vehicles, and supplies
• Performs other duties as assigned.

Work Schedule:

24 HOURS

Work Type:

Full Time