Ops & Customer Experience Lead — Auto Wash

Wildwaterexpress; Huntington Beach (CA); On-site; USD 47,840 - 54,080; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off and holidays

Unlimited car washes

Growth and advancement opportunities

Job summary

Wildwaterexpress is seeking an Assistant Manager to help run daily operations in a fast-paced outdoor setting in Huntington Beach. You will contribute to sales, operations, and team success while ensuring safety, cleanliness, and efficiency.

This role emphasizes customer experience, staff leadership, and seamless operations. The ideal candidate has strong customer service and communication skills, is comfortable in an outdoor environment, and can work weekends/holidays with a team‑oriented

Qualifications

• Demonstrated customer service experience in fast-paced settings.
• Strong communication and interpersonal skills.
• Ability to lead and collaborate with a team.
• Willingness to work weekends/holidays.
• Comfortable standing/walking for extended periods.

Responsibilities

• Support daily operations, customer experience, and site performance.
• Drive sales performance and promote Unlimited Wash Club memberships.
• Maintain site standards including cleanliness, safety, and efficiency.
• Collaborate with the team to ensure smooth operations.
• Resolve customer concerns and support retention.
• Follow company policies, procedures, and operational standards.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Outdoor environment

Job description

Wildwaterexpress is seeking an Assistant Manager to help run daily operations in a fast-paced outdoor setting in Huntington Beach. You will contribute to sales, operations, and team success while ensuring safety, cleanliness, and efficiency.

This role emphasizes customer experience, staff leadership, and seamless operations. The ideal candidate has strong customer service and communication skills, is comfortable in an outdoor environment, and can work weekends/holidays with a team‑oriented