Ops Analyst: Optimize Processes & Compliance

Synovus; Columbus (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Pinnacle is seeking a Business Operations Analyst to analyze and optimize business processes, driving efficiency and ensuring regulatory compliance. You will work with cross-functional teams to identify opportunities, implement solutions, and monitor performance metrics.

Required is a Bachelor's degree and 10+ years in business operations analysis or related roles, with strong analytical and communication skills and proficiency in data analysis tools.

Qualifications

• Strong analytical, problem-solving, and decision‑making abilities.
• Excellent communication and interpersonal skills.
• Proficiency with business management software and data analysis tools.
• Ability to work collaboratively with internal and external stakeholders.
• Knowledge of business operations and regulatory requirements preferred.

Responsibilities

• Analyze business operations and workflows to identify trends and areas for improvement; develop and implement process enhancements to increase efficiency and accuracy; ensure compliance with internal policies and external regulatory requirements; prepare and maintain operational reports and documentation; collaborate with various departments to optimize service delivery; monitor and report on performance metrics; assist with audits and quality assurance initiatives; support training and onboarding of new team members; resolve operational issues and provide recommendations; stay current with industry trends, technologies, and regulatory changes.

Skills

Analytical skills

Problem-solving

Decision-making

Communication skills

Interpersonal skills

Data analysis tools

Business software

Regulatory knowledge

Education

Bachelor's degree in Business Administration, Finance, or related field

Job description

Pinnacle is seeking a Business Operations Analyst to analyze and optimize business processes, driving efficiency and ensuring regulatory compliance. You will work with cross-functional teams to identify opportunities, implement solutions, and monitor performance metrics.

Required is a Bachelor's degree and 10+ years in business operations analysis or related roles, with strong analytical and communication skills and proficiency in data analysis tools.