Ophthalmology Technician

Children's Hospital of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

The Children's Hospital of Philadelphia is seeking an Ophthalmic Technician to assist with patient care and diagnostic testing. This role includes managing patient flow and maintaining equipment, while supporting a diverse and inclusive work culture. Ideal candidates should possess strong technical proficiency, communication skills, and be willing to obtain necessary certifications.

Qualifications

• At least one year of ophthalmic technician experience required.
• Must be willing to obtain COA or COT certification within 12 months.
• Intermediate proficiency with diagnostic testing equipment and patient management required.

Responsibilities

• Assist physicians with patient care and perform various diagnostic tests.
• Manage patient flow and maintain a safe care environment.
• Handle administrative duties including communication with patients and families.

Skills

Intermediate proficiency in ophthalmic technician work up

Intermediate proficiency in ophthalmology diagnostic testing

Advanced knowledge of eye anatomy

Basic knowledge of pediatric ophthalmology

Strong communication skills

Education

High School Diploma / GED

Tools

Electronic medical records (EPIC)

Microsoft Office

Job description

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP’s Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage candidates of all races, colors, ethnicities, religions, perspectives, sexes, backgrounds, and lived experiences to apply.

A Brief Overview
This role is responsible for assisting the clinical provider with patient care including patient work-ups, diagnostic testing procedures, and administrative tasks.

Responsible for daily patient care and flow of assigned clinic. Position requires good understanding of ophthalmic practice and patient care. Demonstrates working knowledge of eye anatomy, disease, symptoms, and ocular medications. Knowledge of ophthalmic instrumentation and its proper care and usage needed. Ability to assess common safety hazards and take precautions to establish a safe work environment required. Ability to communicate with patients, coworkers and supervisor is critical. Must be willing to help in all areas and understand the need for efficient use of time.

Travel to satellite offices in Pennsylvania and/or New Jersey is a requirement for this position.

What you will do

• Assists physicians with patient care by conducting interviews in an efficient and accurate manner; records chief complaints, documents ROS and medical and surgical history for each patient.
• Performs diagnostic testing procedures including but not limited to: visual acuity, visual field testing (including confrontational fields), tonometry, refractions, dye disappearance tests, fundus photography and OCT.
• Supports a safe patient care environment including, but not limited to, maintaining all equipment and cleaning used instruments or sending tSPD for sterilization on a daily basis.
• Effectively manages patient flow and directs physicians to the next patient to ensure patients are seen in a timely manner.
• Promptly and professionally assists the doctor in patient care.
• Performs technical workups, and special testing including visual acuity, visual field testing (confrontational fields and formal), tonometry (Icare, tonopen), pupil exams, lensometry, dye disappearance tests, fundus photography and OCT.
• Utilizes proper eyedrop technique and sterility
• Chief complaints, medical and surgical history, and document ROS for each patient in an efficient and accurate manner
• Communicates with patients and families during their visit regarding follow-up care, surgeries, procedures, changes in schedule, surgery scheduling, etc.
• Maintains and cleans all equipment being used, and reports to supervisor if not in working condition.
• Administrative duties including returning phone or Epic messages to patients, families and pharmacies, paperwork, telemed pre-appointment calls, ect.
• Maintains patient confidentiality.
• Maintains certification.

Education Qualifications

• High School Diploma / GED- Required

Experience Qualifications

• At least one (1) year of ophthalmic technician experience - Required
• At least two (2) years of ophthalmic technician experience - Preferred

Skills and Abilities

• Intermediate proficiency in the performance of the ophthalmic technician work up (Required proficiency)
• Intermediate proficiency in the operation of ophthalmology diagnostic testing equipment (Required proficiency)
• Advanced knowledge of eye anatomy, physiology and pathology (Required proficiency)
• Basic knowledge of pediatric ophthalmology (Required proficiency)
• Basic knowledge of HIPAA regulations (Required proficiency)
• Intermediate proficiency with electronic medical records (EPIC) (Required proficiency)
• Intermediate proficiency with office software (Microsoft Office) (Required proficiency)
• Strong verbal and written communications skills (Required proficiency)
• Solid interpersonal skills (Required proficiency)
• Solid organizational skills (Required proficiency)
• Solid critical thinking / problem-solving skills (Required proficiency)
• Ability to collaborate with stakeholders at all levels (Required proficiency)

Licenses and Certifications

• Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO) - within 12 months - Required or
• Certified Ophthalmic Technician (COT) - Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO) - within 12 months - Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, professionals working onsite—at any CHOP location, for any portion of time—must be vaccinated for COVID-19. Learn more.

EEO / VEVRAA Federal Contractor | Tobacco Statement

SALARY RANGE:

$24.87 - $31.09 Hourly

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.