Ophthalmology Program Support Specialist

UW School of Medicine and Public Health; Madison (WI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Vacation, holidays, and sick leave

Health insurance

Retirement benefits

Job summary

UW School of Medicine and Public Health in Madison, WI is seeking a Medical Program Assistant to provide vital administrative support to the Department of Ophthalmology and Visual Sciences. You will handle customer service, word processing, calendaring, and reimbursements, while acting as a primary contact for program policies.

The role requires solid organizational skills and 2 years of administrative experience, with HIPAA/PPE knowledge to support clinical, research, and academic projects.

Qualifications

• 2 years of administrative experience or equivalent.
• Microsoft Suite experience or equivalent.

Responsibilities

• Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
• Coordinates with senior management to define program goals and fiscal objectives
• Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
• Serves as the primary contact and subject matter expert for specified program policies and procedures
• Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
• Identifies opportunities for program improvements and makes recommendations to the appropriate entities
• Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff

Skills

Administrative experience

Microsoft Suite

Education

HS Diploma Preferred

Tools

Microsoft Office

Job description

UW School of Medicine and Public Health in Madison, WI is seeking a Medical Program Assistant to provide vital administrative support to the Department of Ophthalmology and Visual Sciences. You will handle customer service, word processing, calendaring, and reimbursements, while acting as a primary contact for program policies.

The role requires solid organizational skills and 2 years of administrative experience, with HIPAA/PPE knowledge to support clinical, research, and academic projects.