Ophthalmology Procedure Scheduler – Full-Time

Northwestern Memorial Healthcare; Winfield (IL); On-site; USD 291,000 - 377,000; Full time

Job summary

Northwestern Medicine is seeking a Patient Procedure Scheduler in Winfield, IL to manage surgical and pre-operative scheduling, verify insurance, and educate patients on procedures. The role may include check-in/out duties and acting as a patient liaison as needed.

Requirements include a high school diploma and at least 2 years in healthcare with customer service experience. EMR familiarity is preferred. This is an on-site position with comprehensive benefits.

Qualifications

• High School Diploma or GED equivalent.
• 2 years previous healthcare experience.
• Experience in a customer service role.

Responsibilities

• Registers and schedules patients for surgical and pre-operative procedures.
• Inform patients of their financial responsibilities.
• Provide patients with surgical and procedural information and instructions as appropriate.
• Obtains and/or facilitates pre-certification as required.
• Maintains calendars and schedules related to surgical and pre-operative procedures.
• Answers all incoming patient inquiries.
• May perform other duties as assigned.

Skills

Healthcare experience

Customer service

Education

High School Diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Northwestern Medicine is seeking a Patient Procedure Scheduler in Winfield, IL to manage surgical and pre-operative scheduling, verify insurance, and educate patients on procedures. The role may include check-in/out duties and acting as a patient liaison as needed.

Requirements include a high school diploma and at least 2 years in healthcare with customer service experience. EMR familiarity is preferred. This is an on-site position with comprehensive benefits.