Ophthalmic Technician (Testing)

BoozmanHof Eye; Rogers (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

BoozmanHof Regional Eye Clinic in Northwest Arkansas is seeking an Ophthalmic Technician for our Testing department to support clinicians by performing diagnostic tests and capturing images.

The role involves greeting patients, selecting imaging tests, ensuring high-quality data, and maintaining equipment and patient safety while following infection control protocols. Prior healthcare or customer service experience is valued.

Qualifications

• Customer service experience is required.
• Experience in healthcare is preferred but not required.
• Embrace the core values of BoozmanHof.

Responsibilities

• Greet patients, verify identity, and confirm the reason for visit and testing orders.
• Review provider orders and protocols to determine which imaging or diagnostic tests are required.
• Perform basic ophthalmic imaging such as OCT, visual field testing, fundus photography, and corneal topography according to clinic protocols.
• Conduct preliminary testing including visual acuity, autorefraction, intraocular pressure measurement, and pupil assessment when appropriate.
• Position patients correctly at imaging devices and provide clear instructions to obtain high-quality, reliable images.
• Calibrate and set up imaging and testing equipment at the start of the day; perform basic troubleshooting when issues arise.
• Ensure all images and test results are properly labeled, saved, and linked to the correct patient in the electronic medical record or imaging system.
• Review image quality, repeat tests when needed, and notify the provider of any significant or urgent findings observed during testing.
• Maintain cleanliness and disinfection of equipment, chin rests, forehead rests, and testing areas between patients following infection control protocols.
• Monitor patient comfort and safety during testing, assisting patients with mobility or positioning needs.
• Coordinate the testing schedule to keep patient flow on time, coordinating with technicians, scribes, and providers.
• Communicate effectively with providers and other staff about completed tests, pending studies, and any testing limitations.
• Maintain adequate inventory of testing-related supplies (e.g., printer paper, chin rest paper, wipes) and report equipment or supply needs to the supervisor.
• Participate in ongoing training to stay current on new imaging protocols, device software updates, and practice standards.

Skills

Customer service experience

Healthcare experience

Job description

About Us

BoozmanHof Regional Eye Clinic provides comprehensive ophthalmology and optometry care to Northwest Arkansas. Since 1977, our mission has been simple: to help you see clearly and live life to the fullest. Our practice combines advanced technology, expert care, and a heartfelt commitment to our patients. We are looking for an Ophthalmic Technician for our Testing department who shares our core values and is ready to make a meaningful impact.

Job Purpose

The purpose of this role is to perform diagnostic tests on ophthalmic/optometric patients to provide images and other data used by clinicians in their work to diagnose vision problems and apply corrective treatments/solutions.

Key Responsibilities

• Greet patients, verify identity, and confirm the reason for visit and testing orders.
• Review provider orders and protocols to determine which imaging or diagnostic tests are required.
• Perform basic ophthalmic imaging such as optical coherence tomography (OCT), visual field testing, fundus photography, and corneal topography according to clinic protocols.
• Conduct preliminary testing including visual acuity, autorefraction, intraocular pressure measurement (e.g., iCare, non-contact tonometry), and pupil assessment when appropriate.
• Position patients correctly at imaging devices and provide clear instructions to obtain high-quality, reliable images.
• Calibrate and set up imaging and testing equipment at the start of the day; perform basic troubleshooting when issues arise.
• Ensure all images and test results are properly labeled, saved, and linked to the correct patient in the electronic medical record or imaging system.
• Review image quality, repeat tests when needed, and notify the provider of any significant or urgent findings observed during testing.
• Maintain cleanliness and disinfection of equipment, chin rests, forehead rests, and testing areas between patients following infection control protocols.
• Monitor patient comfort and safety during testing, assisting patients with mobility or positioning needs.
• Coordinate the testing schedule to keep patient flow on time, coordinating with technicians, scribes, and providers.
• Communicate effectively with providers and other staff about completed tests, pending studies, and any testing limitations.
• Maintain adequate inventory of testing-related supplies (e.g., printer paper, chin rest paper, wipes) and report equipment or supply needs to the supervisor.
• Participate in ongoing training to stay current on new imaging protocols, device software updates, and practice standards.

Qualifications

• Experience in healthcare is preferred but not required.
• Customer service experience is required.
• Embrace the core values of BoozmanHof.