Valeda Technician- Roseville

Retina Sacramento MSO LLC; Roseville (CA); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO 13 days per year

7 paid holidays per year

Scrub allowance

401k Fidelity

Descripción de la vacante

Sacramento Native American Health Center, Inc. is seeking a full-time front desk/optometry support role in California. The job involves obtaining patientCharts, verifying DOB, greeting patients, recording histories, capturing OCT images, and entering data into the EHR while ensuring a smooth clinic flow.

The role requires clear communication, multitasking, and the ability to work independently with attention to privacy and HIPAA standards. Salary is $19–$25 per hour with full-time benefits.

Formación

• Ability to communicate clearly verbally and in writing.
• Plan, exercise initiative, problem solve, make decisions.
• Complete multiple tasks simultaneously.
• Establish priorities and coordinate work activities.
• Excellent organizational and time management skills.
• Ability to work in an unsupervised environment, both as a team and as an individual.

Responsabilidades

• Obtain chart from office
• Call patient back by first and last name and verifies patient DOB
• Greet patients warmly and introduce self and role to patient and family members
• Complete a patient history
• Obtain quality OCT
• Accurately enter chief complaint in EHR
• Accurately enter all information from abstraction forms in EHR
• Understand which testing/imaging is required for each diagnosis
• Understand information required to meet meaningful use and MIPS requirements
• Inform patient of expectations for visit
• Escort patient to photos, sub waiting or exam room
• Mail out referral letters, as appropriate
• Thoroughly and accurately document patient visits
• Work quickly and efficiently to maintain an expedient clinic flow
• Schedule patient/reschedule patients as needed
• Understand which diagnoses are emergencies and which are not
• Understand length of time when all diagnosis’ should be scheduled
• Understand how to answer telephone calls using appropriate verbiage
• Open all diagnostic and exam rooms including: turning on equipment as needed, logging into phone at tech desk, cleaning and setting out appropriate instruments, lenses, etc.
• Accurately count all medications before clinic and log on drug log
• Ensure rooms are stocked and ready for patients when opening rooms in the morning and after lunch
• Wipe down necessary equipment and instruments with alcohol wipes while patient is watching
• Use hand sanitizer or wash hands while patient is watching
• Properly instill eye drops and understand the indication/contraindication for use in dilation
• Understand basics of Front Desk position including, but not limited to, making appointments, working tasks, answering phones, checking faxes
• Back up Front Desk when needed for coverage
• Understand emergency protocols
• Ability to maintain a HIPAA and OSHA compliant workstation

Conocimientos

Clear communication

Multitasking

Time management

Prioritization

Independence

Descripción del empleo

• Base Pay $19.00 - $25.00 / Hour
• Employee Type Nonexempt FT

Come and join our team! We are a local growing private medical practice specializing in the diagnosis and treatment of patients with diseases of the retina and vitreous. We are looking for individuals who would like to establish a career in healthcare working with nationally recognized physicians. We provide on the job training giving you the ability to grow and advance your skills along with gaining innovative knowledge. Established in 1977, we have locations all over Northern California including Sacramento, Grass Valley, Roseville, Stockton, Modesto, Merced, Fairfield, Elk Grove, Folsom, Yuba City and Chico. Our physicians are nationally known, and we continue to be on the leading edge of retina care by utilizing the latest equipment and both participating in and designing new clinical trials to advance the state of care for retinal diseases. Join 250+ other team members working for our nationally recognized retina specialty practice in a fast paced, high volume medical office.

Responsibilities:

• Obtain chart from office
• Call patient back by first and last name and verifies patients DOB
• Greets patients warmly and introduce self and role to patient and family members
• Complete a patient history
• Obtain quality OCT
• Accurately enter chief complaint in EHR
• Accurately enter all information from abstraction forms in EHR
• Understand which testing/imaging is required for each diagnosis
• Understand information required to meet meaningful use and MIPS requirements
• Inform patient of expectations for visit
• Escort patient to photos, sub waiting or exam room
• Mail out referral letters, as appropriate
• Thoroughly and accurately document patient visits
• Work quickly and efficiently to maintain an expedient clinic flow
• Schedule patient/reschedule patients as needed
• Understand which diagnosis’ are emergencies and which are not
• Understand length of time when all diagnosis’ should be scheduled
• Understand how to answer telephone calls using appropriate verbiage
• Open all diagnostic and exam rooms including: turning on equipment as needed, logging into phone at tech desk, cleaning and setting out appropriate instruments, lenses, etc.
• Accurately count all medications before clinic and log on drug log
• Ensure rooms are stocked and ready for patients when opening rooms in the morning and after lunch
• Wipe down necessary equipment and instruments with alcohol wipes while patient is watching
• Use hand sanitizer or wash hands while patient is watching
• Properly instill eye drops and understand the indication/contraindication for use in dilation
• Understand basics of Front Desk position including, but not limited to, making appointments, working tasks, answering phones, checking faxes
• Back up Front Desk when needed for coverage
• Understand emergency protocols
• Ability to maintain a HIPAA and OSHA compliant workstation

Requirements

• Ability to communicate clearly verbally and in writing
• Apply policies and principles to solve everyday problems
• Ability to plan, exercise initiative, problem solve, make decisions
• Ability to complete multiple tasks simultaneously
• Ability to establish priorities and coordinate work activities
• Excellent organizational and time management skills
• Ability to work in an unsupervised environment, both as a team and as an individual
• Ability to maintain a courteous demeanor while maintaining required level of productivity
• Knowledge of insurances; HMO’s, PPO’s, Medicare, Medi-Cal
• Knowledge of how to operate standard office equipment
• Able to dilate, check vision, and enter appropriate chief complaint
• Understand what diagnoses are considered emergencies
• Ability to follow direction well, maintain professionalism and be punctual
• Ability to obtain readable OCT image from all OCT equipment
• Ability to accurately and completely document patient visit in EHR
• Enjoy working with patients, primarily elderly patients
• Patience and empathy
• Ability to work as a part of a team
• Ability to work under pressure in a high paced environment
• Ability to answer phones, schedule patients accurately, work tasks, work faxes (basic Front Desk duties)
• Must possess a valid California Driver’s License, proof of current auto insurance, and reliable transportation.
• Ability to safely operate a motor vehicle and sit for extended periods while driving to and from clinic locations as needed.

Physical Requirements

• Sitting and viewing computer screen for extended periods
• Keyboarding for extended periods
• Standing or walking, up to 75% of the time
• Lifting, reaching, and bending, often
• Close visual acuity required to perform duties such as viewing computer monitor, and determining accuracy and thoroughness of work

Summary

Full-time immediate employee benefits:

• Paid Time Off (PTO) 13 days per year, as accrued.
• 7 Paid Holidays per year.
• Scrub Allowance
• Ability to participate in company 401k plan offered through Fidelity.

Medical insurance – employer pays 95% of premium of base HMO plan for employee (dependent coverage available for purchase).

Group dental, vision, life, and accident plans available for purchase.

Flexible Spending Account participation available.

Allows pre-tax deferrals of amounts for medical, dental or vision premiums

Allows pre-tax deferrals for dependent care expenses, subject to limitations

After 90 days of employment – Paid Sick Leave of 5 days per year.

After one year of service – 401K Plan Safe Harbor contribution (3% of annual earnings) received after plan year ends.