Ophthalmic Technician/Medical Assistant

Bay Area Retina Associates; Pleasanton (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Life保险

EAP Program

Retirement Plan with employer contrib.

Rich PTO Plan

Holiday and Birthday Pay

Job summary

Bay Area Retina Associates is a Bay Area ophthalmology group seeking a detail-oriented team member to support doctors across multiple offices. You will test and document eye function, perform room setup, assist with OCT/FAF procedures, handle scheduling, insurance tasks, and scribing in the EMR.

Travel between Pleasanton/Castro Valley/San Leandro offices may be required. Ideal candidates have excellent patient relations, multitasking abilities, and some medical clinic experience.

Qualifications

• One year of past medical clinic experience preferred but not required.
• Minimum high school diploma. College degree or continuing education courses desirable.

Responsibilities

• Test patient’s eye function and record results in EMR.
• Prepare exam rooms at start and end of day; restock and sterilize equipment.
• Assist doctors with procedures, scribe results, and coordinate patient flow.
• Handle insurance verification, authorizations, eligibility, and co-pay collection.

Skills

Patient relations

Multitasking

Communication

Education

High school diploma

College degree or continuing education desirable

Tools

EMR

Practice management system

Job description

Description

Bay Area Retina Associates is a group practice of highly experienced ophthalmologists specializing in cutting edge retinal treatments who are dedicated to providing exceptional eye care to our patients. BARA has 11 convenient locations in the Bay Area and has been in the industry for 35 years. Our mission is to be the premier retinal provider, for our communities, by providing high-quality state of the art medical and surgical care to our patients.

Job Summary:

Test and measures eye function to assist Ophthalmologist to diagnose and treat eye disorders and diseases, prepares and closes exam rooms at beginning and end of day, performs drug and supply inventory and stocking, supports multiple physicians across multiple offices, traveling as needed. Position will obtain consents, authorizations, and schedule follow-up appointments as needed. Position will perform scribing duties and assist with clinical trials as requested. Position may help with telephone appointments, checks patients in, out, and schedules follow-up appointments. Insurance verification, authorizations, eligibility, and co-pay collection. Cash handling and end of day reconciliation when needed.

Essential Functions:

• Test patient’s far acuity, near acuity, peripheral vision, depth perception, visual field, and tonometry and enter into EMR. Dilate eyes. Perform Optical Coherence Tomography (OCTs) and Fundus Autofluorescence (FAFs)
• Obtain and record new patient history and/or review established patient history. Scribe all results of exam in EMR as well as other pertinent information relayed by the patient and doctor.
• Room patients and assist doctor with numbing, rinsing, and procedure set up.
• Open and close exam rooms at the beginning and end of each day. Sterilize equipment. Restock rooms and perform drug and medical supply inventory, ordering as needed.
• Have knowledge of common diagnoses, procedures, and instrumentation. Obtain consents for minor procedures and/or payment assistance programs.
• Obtain authorizations for procedures or injections prior to or during visit.
• Obtain BCVA certification to assist in clinical trials program, if directed as requested.

Other Responsibilities:

Other duties as assigned by supervisor, Director of Operations, or physician.

Accountabilities:

Maintaining patient satisfaction by providing professional, friendly service. Satisfactory completion of assigned competencies, to be completed within 3 months of hire and annual thereafter.

Supervisory Responsibilities:

None

Requirements

• Excellent patient relations. Ability to handle multiple tasks simultaneously. Excellent communication.
• One year of past medical clinic experience preferred but not required

Education Required or Equivalent:

• Minimum high school diploma. College degree or continuing education courses desirable.

Physical Standards, including lifting and pushing requirements:

• Must be able to remain in a stationary position for 50% of scheduled shift or more, be able to frequently move about the office to direct patients, access office supplies, and equipment, and be able to lift up to 50 pounds. Must be able to communicate with patients to convey necessary medical and financial information and document accurately in EMR and practice management system.

Travel requirements:

• Travel between 3 home offices may be required. Periodic travel to other clinic locations as needed.

Equipment:

Position requires the use of telephone and office equipment such as computers, copier, fax, and scanner. Position requires the use of medical equipment such as exam chairs, imaging equipment, pharmaceutical refrigerators, and diagnostic testing equipment.

List any unique conditions of the position:

OSHA Classification Category I. Job duties include exposure to blood, bodily fluids, or tissues.
Work Location:

• Pleasanton/ Castro Valley/ San Leandro

Benefits

• Medical, Dental, Vision and Life Insurance
• EAP Program
• Retirement Plan with employer contributions
• Rich PTO Plan
• Holiday and Birthday Pay