Ophthalmic Technician — Retina Clinic: Growth & Training

Retina Sacramento MSO LLC; Roseville (CA); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO 13 days per year

7 paid holidays per year

Scrub allowance

401k Fidelity

Descripción de la vacante

Sacramento Native American Health Center, Inc. is seeking a full-time front desk/optometry support role in California. The job involves obtaining patientCharts, verifying DOB, greeting patients, recording histories, capturing OCT images, and entering data into the EHR while ensuring a smooth clinic flow.

The role requires clear communication, multitasking, and the ability to work independently with attention to privacy and HIPAA standards. Salary is $19–$25 per hour with full-time benefits.

Formación

• Ability to communicate clearly verbally and in writing.
• Plan, exercise initiative, problem solve, make decisions.
• Complete multiple tasks simultaneously.
• Establish priorities and coordinate work activities.
• Excellent organizational and time management skills.
• Ability to work in an unsupervised environment, both as a team and as an individual.

Responsabilidades

• Obtain chart from office
• Call patient back by first and last name and verifies patient DOB
• Greet patients warmly and introduce self and role to patient and family members
• Complete a patient history
• Obtain quality OCT
• Accurately enter chief complaint in EHR
• Accurately enter all information from abstraction forms in EHR
• Understand which testing/imaging is required for each diagnosis
• Understand information required to meet meaningful use and MIPS requirements
• Inform patient of expectations for visit
• Escort patient to photos, sub waiting or exam room
• Mail out referral letters, as appropriate
• Thoroughly and accurately document patient visits
• Work quickly and efficiently to maintain an expedient clinic flow
• Schedule patient/reschedule patients as needed
• Understand which diagnoses are emergencies and which are not
• Understand length of time when all diagnosis’ should be scheduled
• Understand how to answer telephone calls using appropriate verbiage
• Open all diagnostic and exam rooms including: turning on equipment as needed, logging into phone at tech desk, cleaning and setting out appropriate instruments, lenses, etc.
• Accurately count all medications before clinic and log on drug log
• Ensure rooms are stocked and ready for patients when opening rooms in the morning and after lunch
• Wipe down necessary equipment and instruments with alcohol wipes while patient is watching
• Use hand sanitizer or wash hands while patient is watching
• Properly instill eye drops and understand the indication/contraindication for use in dilation
• Understand basics of Front Desk position including, but not limited to, making appointments, working tasks, answering phones, checking faxes
• Back up Front Desk when needed for coverage
• Understand emergency protocols
• Ability to maintain a HIPAA and OSHA compliant workstation

Conocimientos

Clear communication

Multitasking

Time management

Prioritization

Independence

Descripción del empleo

Sacramento Native American Health Center, Inc. is seeking a full-time front desk/optometry support role in California. The job involves obtaining patientCharts, verifying DOB, greeting patients, recording histories, capturing OCT images, and entering data into the EHR while ensuring a smooth clinic flow.

The role requires clear communication, multitasking, and the ability to work independently with attention to privacy and HIPAA standards. Salary is $19–$25 per hour with full-time benefits.