Ophthalmic Technician/Medical Assistant - Day Shift, Certification Reimbursement

Seeitclear; Grand Rapids (MI); Sur place; USD 38 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Paid Time Off (PTO)

Employer-matched 401k

Monthly incentive programs

Employee purchase program

Certification reimbursements

Promotions from within

Résumé du poste

EyeCare Partners in Grand Rapids, MI is seeking an Ophthalmic Technician to assist the ophthalmologist by performing initial testing and preparing patients for exams. You will work with a team to deliver high-quality eye care.

The role requires strong patient service, accuracy in recording medical history and test results, and familiarity with equipment such as OCT, NCT, and auto refractors. Training and growth opportunities are offered within a supportive leadership team.

Qualifications

• High school diploma or GED; COA/COT preferred.
• 1 year of related experience and/or training, or equivalent.
• Experience with ophthalmic testing and patient history.

Responsabilités

• Provide exceptional customer service during patient encounters.
• Greet patients professionally and assist with check-in and check-out.
• Perform initial testing and diagnostic procedures under ophthalmologist guidance.
• Verify patient information and document medical history.
• Record data in the patient’s electronic medical record.
• Maintain cleanliness and adhere to HIPAA and policies.

Connaissances

Customer service

Teamwork

Professional communication

Adaptability

Patient-focused

Overtime willingness

Formation

High school diploma or GED

COA or COT preferred

Outils

OCT

GDX

IOL Master

Auto refractor

Topography

Dilation

Refraction

Description du poste

An Ophthalmic Technician is a valuable asset to an ophthalmologist as they assist in providing excellent patient care to the patients during their visit. An Ophthalmic Technician is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an ophthalmologist.

Essential Duties and Responsibilities:

• Provide exceptional customer service during every patient encounter (in person or via phone)

• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule

• Comply with all company policies and procedures including HIPAA

• Verify patient information by interviewing patient

• Recording medical history, current medications and confirming purpose of visit

• Records all data in the patient’s electronic medical record

• Checks condition of patient’s eyes by observing pupils, muscles, visual acuity, and extraocular movements

• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography

• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications

• General office duties and cleaning to be assigned by manager

Other Skills and Abilities:

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to work overtime when the business is in need
• Ability to interact with all levels of employees in a courteous, professional manner at all times

Physical Demands:

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Education and/or Experience:

• High school diploma or general education degree (GED), one-year related experience and/or training; or equivalent combination of education and experience, COA or COT is preferred.

We offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.