Ophthalmic Technician - Hinsdale

Duly Health and Care; Glen Ellyn (IL); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit at no cost

Life and disability insurance

Tuition reimbursement

401(k) match

Paid volunteer time off

Parental leave

Adoption/surrogacy benefit

Job summary

Duly Health and Care in Hinsdale, IL is seeking an Ophthalmic Technician to support physicians with data collection and patient care. You will interact with patients respectfully and document histories and procedures.

You will perform tests and imaging, maintain EMR records, and adhere to HIPAA. The role requires at least 2 years in ophthalmology, COT certification or in progress, and ongoing certification within a year. Travel to Downers Grove, Glen Ellyn, Naperville, Bloomingdale as needed.

Qualifications

• High School diploma or equivalent.
• Certified Ophthalmic Technician (COT) or is in the process of getting certification
• Must get COT certification within one year of being employed
• Minimum of 2 years of experience working in ophthalmology/optometry setting
• Fundamental experience working with standard ophthalmic evaluation equipment.

Responsibilities

• Interacts with all patients using respect and professionalism.
• Communicates with patient about the processes and procedures taking place during their visit.
• Ascertains patient needs and unusual circumstances, via patient or family member.
• Seeks advice from more senior staff or doctors as necessary, never performing beyond capabilities.
• Provides telephone support regarding ocular emergencies, prescription refills and patient care questions.
• Adheres to approved policies and procedures.
• Obtains patient history to include chief complaint, history of present illness, past history, family history and history of allergies and medications.
• Completes accurate, concise documentation in the Electronic Medical Record (EMR).
• Performs accurate and consistent patient care procedures, including but not limited to: Visual acuity
• Confrontational visual fields, evaluation of motility and pupillary function tests
• Applanation tonometry and tono‑pen tonometry
• Refractometry
• Angle assessment and dilation of pupils
• Automated visual field testing
• Ophthalmic imaging
• Retina and optic nerve scanning (OCT)
• Corneal topography
• Keratometry and pachymetry
• Assists in maintaining the exam rooms by cleaning between patients and at the end of the day.
• Cleans and sterilizes instruments.
• Prepares to take certification test.
• Maintains HIPAA compliancy.

Skills

Customer service

HIPAA compliance

EMR documentation

Communication skills

Team collaboration

Education

High School diploma

COT certification or in progress

Tools

Ophthalmic evaluation equipment

Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician‑led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high‑quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Overview

Position Highlights

• Ophthalmology
• Full‑Time, 40 hours
• Hours: Monday-Friday; hours vary from 7:30AM‑5:00PM
• Location: Hinsdale
• Travel: Expected to clinics in Downers Grove, Glen Ellyn, Naperville and Bloomingdale as needed

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non‑physician team members once eligibility requirements are met.

Responsibilities

This individual is responsible for performing an extensive number of data collection functions, as delegated by the physician, to allow for proper diagnosis of the patients condition.

• Interacts with all patients using respect and professionalism.
• Communicates with patient about the processes and procedures taking place during their visit.
• Ascertains patient needs and unusual circumstances, via patient or family member.
• Seeks advice from more senior staff or doctors as necessary, never performing beyond capabilities.
• Provides telephone support regarding ocular emergencies, prescription refills and patient care questions.
• Adheres to approved policies and procedures.
• Obtains patient history to include chief complaint, history of present illness, past history, family history and history of allergies and medications.
• Completes accurate, concise documentation in the Electronic Medical Record (EMR).
• Performs accurate and consistent patient care procedures, including but not limited to: Visual acuity
• Confrontational visual fields, evaluation of motility and pupillary function tests
• Applanation tonometry and tono‑pen tonometry
• Refractometry
• Angle assessment and dilation of pupils
• Automated visual field testing
• Ophthalmic imaging
• Retina and optic nerve scanning (OCT)
• Corneal topography
• Keratometry and pachymetry
• Assists in maintaining the exam rooms by cleaning between patients and at the end of the day.
• Cleans and sterilizes instruments.
• Prepares to take certification test.
• Maintains HIPAA compliancy.

Qualifications

• High School diploma or equivalent
• Certified Ophthalmic Technician (COT) or is in the process of getting certification
• Must get COT certification within one year of being employed
• Minimum of 2 years of experience working in ophthalmology/optometry setting
• Fundamental experience working with standard ophthalmic evaluation equipment.

The compensation for this role includes a base pay range of $20.55‑30.85 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.