Ophthalmic Technician

Panorama LASIK; Fort Collins (CO); On-site; USD 55,875,000 - 94,558,000; Full time

Benefits offered by this job

PTO 3 weeks

Medical & Dental

Optical allowance

Routine eye care

Disability insurance

Educational allowance

Paid holidays

401K match

Job summary

Panorama Eyecare in Fort Collins, CO is seeking an Ophthalmic Technician to support ophthalmic testing, patient education, and efficient clinic flow across multiple locations. Entry to advanced levels are defined by patient care duties and imaging experience.

Self-study is required to obtain/maintain ophthalmic technician certification within 18 months of employment. The role offers a full-time schedule with competitive wage bands and comprehensive employee perks, including medical, dental,

Qualifications

• High school diploma or equivalent required.
• Prior experience in a fast-paced medical office and in electronic health record is preferred.
• Experience with patient-facing care and ophthalmic diagnostic testing is valued.

Responsibilities

• Patient intake and workup following standardized protocol.
• Ophthalmic diagnostic testing and patient education.
• Maintain efficient clinic flow and assist physicians and staff.
• Answer calls, write scripts, and coordinate with departments as requested.
• Scribe in a rotational pattern and support in-office procedures.

Skills

Patient-facing care

Customer service

Ophthalmic testing

Diagnostic imaging

Education

High school diploma

Tools

OCT

Fundus imaging

Topography

Pachymetry

Visual Field

IOL Master

Emersion

Lensometry

Scribing

Job description

Description

Who We Are

At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together!

The Position:

As an Ophthalmic Technician at Panorama Eyecare, you will play a pivotal role in our mission to deliver the best eyecare. You'll be part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role.

The Role

Our Technicians are medical professionals who are responsible for the management and well-being of the ophthalmic patients. The technicians will assist in all aspects and functions of the assigned patient care area, efficiently and accurately perform ophthalmic testing, and provide comprehensive education. The focus of this position is to ensure that the ophthalmic patient, physician, and clinical team experience a positive outcome that exemplifies fulfillment of the mission statement at Panorama Eyecare.

• Level I (0–1 years of experience)- Entry-level technicians with experience in an Ophthalmology or Optometry clinic (or similar setting). Preferred skills include: experience with patient-facing care, high level of customer service, and technician skills such as checking patient vision, pressure, and obtaining diagnostic imaging.
• Level II (1–4 years of experience)- Technicians with intermediate clinical experience and a solid understanding of ocular anatomy. Preferred skills include: experience with patient-facing care, high level of customer service, and technician skills such as checking patient vision, pressure, manifest refraction, lensometry, scribing, experience setting up for in-office ocular procedures, and diagnostic imaging (OCT, Fundus, Topography, Pachymetry, Visual Field, IOL master, emersion).
• Level III (5+ years of experience)- Advanced technicians with extensive experience working alongside Ophthalmologists and Optometrists. Strong knowledge of ocular anatomy and pathology. Preferred skills include: checking patient vision, pressure, manifest refraction, Contact lens I&R, prism experience, post-refractive care, including assisting in LAL adjustments, experience in setting up for in-office ocular procedures, scribing, lensometry, diagnostic imaging (OCT, Fundus, Topography, Pachymetry, Visual Field, IOL master, emersion).

• Patient intake and workup, following standardized protocol.
• Ophthalmic diagnostic testing.
• Patient counseling and education as needed.
• Awareness of patient flow issues and ability to maintain efficient clinical flow.
• Updates daily schedule by assessing no-shows and add-ins.
• Scribes in a rotational pattern.
• Answers and returns phone calls and writes scripts as requested by physicians and other departments.
• Stocking and cleaning clinic as needed.
• Facilitates patient experience by assisting physician in overall patient care.
• Works within the confines of the Eye Center team by assisting other departments with answers to questions, patient triage, etc.
• Self-study is required to obtain/maintain ophthalmic technician certification within 18 months of employment.
• Maintains a professional demeanor, including dress and work conversation.
• Understands and solves patient complaints.
• Maintains effective working relationships with other staff and doctors.
• Other duties as assigned.

Requirements

Who You Are

• High school diploma or equivalent required.
• Prior experience in a fast-paced medical office and in electronic health record is preferred.

Additional Job Details

• Works at our clinic location at 3151 Precision Dr. Fort Collins, CO 80528 and/or other clinics at the Eye Center of Northern Colorado including Prospect-1725 E Prospect Rd, Fort Collins, CO 80525, Greeley-1701 61st Ave, Greeley, CO 80634, Centerra- 6125 Sky Pond Dr, Loveland, CO 80538, and Skyline- 2555 E 13th St # 225, Loveland, CO 80537
• This is a Full Time Position.
• This position offers a full wage range based on experience, certifications, and demonstrated skills. Final pay will be determined through our skills assessment process:
• Bronze: $19.50-$22.88
• Silver: $22.89-$26.27
• Gold: $26.28-$29.66
• Diamond: $29.67-$33.00

Our Growth Opportunities

At Panorama Eyecare, we care about our employee’s ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow.

Our Employee Perks

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company Paid Optical Allowance
• Company Paid Routine Eye Care
• Short Term and Long-Term Disability Insurances
• Educational Allowance
• Generous Paid Holiday Program
• 401K With Company Match

Join Our Team!

EEOC

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.