Ophthalmic Clinical Applications Trainer

Alcon MX; Virginia (IL); Hybrid; USD 89,000 - 116,000; Full time

Benefits offered by this job

Health benefits

Paid time off (PTO)

Retirement plan

Career growth opportunities

Job summary

Alcon, the global leader in eye care, seeks a Clinical Applications Specialist to train customers in the safe and effective use of Alcon products in the Northern Virginia/Washington, DC area. The role focuses on delivering comprehensive clinical education to surgeons and their teams, ensuring optimal patient outcomes and smooth adoption across the revenue cycle.

You will conduct in-person and virtual training, collaborate with R&D for feedback, and support cross-functional teams to meet

Qualifications

• Bachelor's Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience

Responsibilities

• Manages the technical and clinical training and education of surgeons and their supporting personnel on the approved use and application of Alcon's Cataract, Refractive, and Glaucoma surgical device products in-person and virtually.
• Trains and documents as defined by product work instructions enabling the technology to move from the training stage into the next stages of the revenue recognition cycle.
• Delivers ongoing in-person and virtual clinical support to help embed Alcon technology, increase patient outcomes, drive customer efficiencies, and support the adoption and utilization of Alcon products within their defined territory.
• Discusses and presents to ophthalmic surgeons on complex subject matter utilizing innovative technologies that will continue to evolve with business needs, at times in challenging, high stress situations.
• Trains and supports Alcon's Digital Health (SaaS) offerings allowing customers to integrate Alcon technologies in the clinic with those in the surgical/refractive suite through platforms such as the cloud or DICOM, and at times integrating with 3rd party devices.

Skills

English fluency

Customer training

Clinical education

Education

Bachelor's Degree or equivalent

Job description

Alcon, the global leader in eye care, seeks a Clinical Applications Specialist to train customers in the safe and effective use of Alcon products in the Northern Virginia/Washington, DC area. The role focuses on delivering comprehensive clinical education to surgeons and their teams, ensuring optimal patient outcomes and smooth adoption across the revenue cycle.

You will conduct in-person and virtual training, collaborate with R&D for feedback, and support cross-functional teams to meet