Ophthalmic Assistant: Patient Care & Eye Diagnostics

Vance-Thompson-Vision; West Fargo (ND); On-site; USD 25,000 - 33,000; Full time

Job summary

Vance Thompson Vision in West Fargo, ND, seeks an Ophthalmic Assistant to join our patient-centered team. You will perform workups, tests, and assist clinicians with routine exams in a fast-paced, compassionate environment.

Ideal candidates are highly organized, with a high school diploma, AAO home study preferred, and prior patient care experience. We value clear communication, teamwork, and a commitment to exceptional patient experience.

Qualifications

• High school diploma or equivalent required.
• AAO home study preferred.
• Previous patient care experience preferred.

Responsibilities

• Performing patient workups and preliminary tests including visual acuity, patient history, lensometry and other tests in accordance with protocol.
• Performing various diagnostic tests including keratometry, topography, tonometry, pachymetry and visual fields as indicated.
• Facilitates efficient patient flow by monitoring schedules, patient records, and potential schedule conflicts; communicates with OD/MD as necessary.
• Triaging patient phone calls by answering questions and resolving concerns to achieve patient satisfaction.
• Ensuring opening/closing/maintenance and stocking of exam lanes and maintaining orderly work areas.
• Sending prescriptions to patients’ pharmacies and handling prior authorization requests as needed.
• Participating in regular team meetings and reporting team progress for effective inter-department communication.
• Actively participating in ongoing professional self-development to enhance training and skills.

Skills

Patient care

Multitasking

Communication

Teamwork

Education

High School Diploma or equivalent

AAO home study (preferred)

Job description

Vance Thompson Vision in West Fargo, ND, seeks an Ophthalmic Assistant to join our patient-centered team. You will perform workups, tests, and assist clinicians with routine exams in a fast-paced, compassionate environment.

Ideal candidates are highly organized, with a high school diploma, AAO home study preferred, and prior patient care experience. We value clear communication, teamwork, and a commitment to exceptional patient experience.