Ophthalmic Assistant non-certified

101 Riverside Hospital, Inc.; Hampton (VA); On-site; USD 39,000 - 51,000; Full time

Job summary

101 Riverside Hospital, Inc. is seeking an Ophthalmic Assistant in Hampton, VA. This non-certified, entry-level position supports ophthalmology care under supervision, handling patient greetings, documentation of complaints, and clinical measurements.

The role emphasizes accurate record-keeping, patient education, and coordination with physicians. Prior ophthalmology office experience is preferred but not required, with a competitive hourly pay range and focus on safety and quality care.

Qualifications

• High School Diploma or GED required (preferred).
• 1 year ophthalmology/optometry office experience preferred.
• Patient-facing role with strong communication skills desired.

Responsibilities

• Performs and records clinical measures such as visual acuities, refractometry, tonometry, keratometry, slit lamp exams, visual fields, and OCT under supervision.
• Identify patient needs and ensure timely appointment flow.
• Record medical histories, current prescriptions, glasses, and contacts.
• Communicate essential information to physicians and team members.

Skills

Customer service

Communication

Ophthalmic knowledge

Education

High School Diploma or GED

Job description

Hampton, Virginia Hiring Range $18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

The Ophthalmic Assistant is the non-certified pre-entry level position. This position works under the supervision of the Office Manager, Physicians, Clinical Coordinator/Supervisor and/or COT or COMT. The Ophthalmic Assistant greets the patient, reviews and documents the complaint. Performs and records pertinent clinical measures to include visual acuities, slit lamp exam and any other necessary diagnostic test. The OA facilitates patient education through brochures and videos. The OA prepares prescription refills for the physician to review and sign. The OA is also responsible for preparing referral and dictation letters, returning calls to patients and pharmacies with medical questions under the supervision of a the Clinical Supervisor, Certified Ophthalmic Assistant, Certified Ophthalmic Technician or Certified Ophthalmic Medical Technologist.

What you will do

• Performs and records pertinent clinical measures to include Visual Acuities, Refractometry, Application Tonometry, Keratometry, Slit Lamp Exams, Visual Fields, OCT and other ancillary testing under the supervision of the Clinical Supervisor, Physicians and/or senior level technician.
• Identifies the patients complaint or reason for the visit and assess the patients immediate needs to ensure the patient is seen in a timely manner.
• Records pertinent medical, allergic, ophthalmic and family histories to include current prescriptions, glasses and contact lenses.
• Communicates and documents essential information to physicians and team members.
• Prepares referral follow up letters and dictations for referring physicians for the physicians review and signature.
• Facilitates patient education through videos and brochures.
• Prepares prescription refills for the physician's review and signature.
• Reviews and answers patient's voicemails and returns calls to patients and pharmacies in a timely manner.
• Demonstrates positive interpersonal relations in dealing with patients and their families or caregivers to project a favorable image of the office and facilitate quality patient care.
• Effectively utilizes technology to increase efficiency including all equipment, Group Management, MedFlow, Electronic Health Record, Electronic Health Record, and Microsoft Office Programs.
• Maintains clean and safe work area.
• Maintains a working knowledge of facility, OSHA, and HIPPA regulations.

Qualifications

• Education High School Diploma or GED, (Preferred)
• Experience 1 year Ophthalmology/Optometry Office (Preferred)

Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities.

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