Ophthalmic Assistant (Full Time-Springfield, Missouri)

Mercy; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy in Springfield, Missouri is seeking a compassionate staff member to greet patients, escort them to exam rooms, and collect ocular and medical histories. You will assist physicians during ophthalmology and optometry procedures and help in the front desk area and with scheduling.

The role requires strong telephone and communication skills and a High School Diploma or GED. Mercy offers a supportive team environment and opportunities for growth within a leading health system.

Qualifications

• High School Diploma or GED required.
• Must have good telephone and communication skills.
• Exposure to ophthalmology office procedures is a plus.

Responsibilities

• Greets patients and escorts them to and from examining rooms.
• Obtains ocular, medical and family history; assists doctor during exams or minor surgery.
• Assists screeners, surgery scheduling tech and front desk areas; answers patient calls.
• Performs duties with adherence to regulations and policy guidance.
• Supports other staff and participates in related tasks as assigned.

Skills

Telephone skills

Communication

Ophthalmology procedures

Adaptability to guidelines

Patient relations

Education

High School Diploma or GED

Tools

VFA equipment

A Scans

PAM

BAT

Color vision testing

Pupil evaluation

Amsler grid

Keratometer

Corneal topography

Job description

Find your calling at Mercy!

Overview

Greets patients and escorts them to and from the examining rooms. Obtains ocular, medical and family history; assists doctor during exam or minor surgery as well as with any additional testing. Assists the screeners, surgery scheduling tech and front desk areas as needed; answers patient telephone calls.All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Employees of St. Johns Health System are expected to comply with all federal, state and local regulations in addition to organization policy and procedures. Performs related duties as assigned.

Position Details:

Located at Mercy Surgery Center

Springfield, Missouri

FULL TIME

Minimum Qualifications:

• Education: High School Diploma or GED
• Experience: Must have good telephone and communication skills.

Skills, Knowledge, and Abilities:

• Skill in assisting in a variety of treatments, procedures and office procedures for ophthalmology and optometry.
• Must be able to interpret, adapt and apply guidelines and policies.
• Must be able to communicate clearly and establish and maintain effective working relationships with patients, staff and the public.
• Equipment Used: Must be able to operate equipment to perform: VFA, A Scans, PAM, BAT, color vision testing, pupil evaluation, Amsler grid, automated keratometry, and corneal topography.

Preferred Qualifications:

• Preferred Education: Knowledge of ophthalmology office procedures preferred. General medical knowledge of anatomy, physiology, systemic and ocular diseases preferred.
• Experience with administration of eye drops, ointments and irrigating solutions, and pharmacology of drugs used in dilation preferred.
• Preferred Experience: Prefer a minimum of one year previous work experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.