Ophthalmic Assistant

Heaton Eye Associates; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Heaton Eye Associates in Tyler, TX seeks an Ophthalmic Assistant to support physicians by obtaining detailed patient histories, performing ophthalmic tests, and preparing patients for exams. You will help maintain exam rooms and equipment, assist with administrative tasks, and contribute to a seamless patient experience.

The ideal candidate enjoys teamwork, delivers exceptional customer service, and is willing to grow with the practice.

Qualifications

• Customer service excellence and team orientation are required.
• Experience in ophthalmic/medical office is preferred but not required.
• Willingness to grow and take ownership.
• Multiline phone system experience preferred.
• Professional appearance and strong communication skills.

Responsibilities

• Patient workups – obtain and document exam information, perform testing prior to the exam.
• Special testing as ordered by Physician.
• Return patient phone calls.
• Scribing for the doctor(s).
• Report completion.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Other duties as assigned.

Skills

Customer service

Team player

Multiline phone system

Willingness to grow

Ownership mindset

Professional appearance

Computer skills

Multitasking

Time management

Organizational skills

Attention to detail

Valid driver’s license

Education

High School diploma or equivalent/Preferred associate degree

Job description

Job Summary:

The Ophthalmic Assistant plays a critical role in delivering high-quality patient care by accurately obtaining and documenting detailed medical histories and performing a variety of ophthalmic tests as directed by the physician. Key responsibilities include conducting preliminary eye assessments, administering diagnostic tests, preparing patients for exams, and ensuring examination rooms and equipment are properly maintained. Additionally, this role supports administrative and business functions to maintain the clinic’s efficient daily operations, contributing to a positive and seamless patient experience.

About the Practice:

The physicians of Heaton Eye Associates have been serving East Texas' vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception. Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix® lenses, and Vivity® lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering the EVO ICL, another exciting option offering patients freedom from contacts and glasses. Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients

About the Area:

Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.

We are seeking an Ophthalmic Assistant who takes pride in their work, loves to be of servitude to others, a great TEAM player, and an open-growth mindset. If you're looking for a career where you're given the opportunity to grow, serve others, and work with an amazing TEAM- this is the career for you.

Certifications/Licensures:

Preferred COA, but not required. (We will help you get certified if you aren't already).

Experience:

Preferred 2 years previous ophthalmic or optometric patient care or medical office, but we are willing to train the right candidate without this experience.

Education:

High School diploma or equivalent/Preferred associate degree

Job Duties Include:

• Patient workups – obtain and document exam information, perform testing prior to theexam


• Special testing as ordered byPhysician


• Return patient phonecalls


• Scribing for the doctor(s)


• Report completion


• Protects patients' rights by maintaining the confidentiality of personal and financial information.


• Maintains operations by following policies and procedures; reporting needed changes.


• Contributes to team effort by accomplishing related results as needed.


• Other duties asassigned

Qualifications:

• Extraordinary Customer Service and Team Member Relations – REQUIRED!


• Medical experience is a plus, but not required


• Multiline phone system experiencepreferred


• Willingness togrow


• Driven, responsible, take ownership of theposition


• Professional appearance


• Computer skills


• Multitasking


• Time management


• Organizational skills


• Attention todetail


• Valid driver's license

Benefits:

• Affordable Health and Dental


• Vision Care


• Life Insurance


• PTO


• 401K