Operator- Night Every Other Weekend

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 60,000 - 80,000; Part time

Job summary

Mercy Medical Center is seeking a part-time Operator to work nights every other weekend. The role involves answering calls, monitoring alarms, and providing paging services, requiring effective communication skills and a high school diploma. Join a supportive team in a healthcare environment with competitive benefits.

Benefits

Competitive health, dental, vision, and prescription benefits

403(b) retirement plan with company match

Paid Time Off (PTO) and holidays

Tuition reimbursement

Employee wellness resources, including mental health support

Employer-paid short and long-term disability

Voluntary benefits and discounts

Qualifications

• Preferably two years of switchboard experience.
• Typing speed of 35-40 WPM.
• Ability to read, write, and speak English clearly.

Responsibilities

• Answer internal and external calls promptly and professionally.
• Monitor alarms and process life safety codes.
• Provide overhead paging services as needed.

Skills

Effective communication

Decision-making

Flexibility

Education

High school diploma or GED

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Meditech

Epic

Job description

Job Title: Operator - Night Every Other Weekend at Mercy Medical Center, Baltimore, MD

Join us to apply for the Operator - Night Every Other Weekend role at Mercy Medical Center, Baltimore, MD.

Summary

The PBX Operator creates an exceptional first impression of Mercy Medical Center in all interactions. Responsibilities include answering calls within 3 rings, transferring calls, taking and relaying messages for physicians, monitoring alarms, processing emergency codes, providing overhead paging services, and assisting with pager provisioning and replacement. The role requires effective use of department hardware and software.

Responsibilities

• Answer internal and external calls promptly and professionally.
• Transfer calls to appropriate destinations.
• Take and relay messages for physicians accurately, including digital and alpha paging.
• Monitor alarms and process life safety codes and emergency plans.
• Provide overhead paging services as needed.
• Assist with provisioning and replacement of pagers.
• Demonstrate proficiency in department hardware and software systems.

Minimum Requirements

• High school diploma or GED.
• Preferably two years of switchboard experience.
• Computer proficiency with Microsoft Word, PowerPoint, Excel, Outlook, and familiarity with Meditech and Epic (if applicable).
• Ability to read, write, and speak English clearly.
• Typing speed of 35-40 WPM.
• Ability to work independently and as part of a team.
• Effective communication and tactful interaction with staff, visitors, and patients.

Additional Skills and Abilities

• Flexibility, integrity, and decision-making skills.

Benefits

• Competitive health, dental, vision, and prescription benefits.
• 403(b) retirement plan with company match.
• Paid Time Off (PTO) and holidays.
• Tuition reimbursement.
• Employee wellness resources, including mental health support.
• Employer-paid short and long-term disability.
• Voluntary benefits and discounts.

Additional Information

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: Management and Manufacturing
• Industry: Hospitals and Healthcare