Operator, Network Operations Center (NOC) - 518781

Tennessee Valley Authority; Chattanooga (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Relocation benefits

Job summary

Tennessee Valley Authority (TVA) is seeking an experienced NOC Operator to monitor and manage the health of telecommunications systems, SCADA, and critical applications in a 24/7 on-site role in Chattanooga, TN. The position requires the ability to coordinate with multiple operations teams and provide rapid incident response.

The ideal candidate has extensive telecommunications experience, can obtain NERC CIP clearance, and is able to work a rotating shift schedule to support real-time

Qualifications

• Bachelor’s degree in a technical field or the equivalent in education, training and work experience.
• Seven+ years experience in field operations with senior level communications emphasis.
• Must be able to obtain and maintain NERC CIP and TVA clearance.
• Must be able to support an on-site, rotating shift schedule and 24/7 operations.

Responsibilities

• Monitor and manage the health of TVA’s telecommunications systems, SCADA, and critical server, network and control center applications.
• Serve as primary point of contact for reporting and coordinating resolution of system problems.
• Provide 24/7 monitoring and support for the TVA Bulk Power System operations.

Skills

Telecommunications

NOC operations

SCADA/EMS

Troubleshooting

Communication

Education

Bachelor’s degree in technical field

Tools

PowerWan

Fiber networks

Alarm monitoring tools

Job description

External - Posting Description

Operator, Network Operations Center (NOC) - 518781

Department: Center for Network Operations

Work Location: Chattanooga, TN

Relocation: Relocation benefits are offered for this position and will be aligned with the federal travel regulations.

Posting Open: 9/9/2026

Posting Close: 9/22/2026 at 11:59 PM EST

Salary: Competitive

The ideal candidate would be a self‑motivated individual with experience maintaining telecommunications systems and infrastructure within the utilities industry. Candidates must have or be able to obtain a NERC CIP and TVA Sensitive clearance. The candidate must have availability to support an on‑site, rotating shift schedule to support real‑time operations.

Position Purpose

As a NOC operator, this position is responsible for monitoring and managing the health of TVA’s telecommunications systems, SCADA, and the operations critical server, network and control center applications.

The NOC Operator position resides within the Central Operations & Infrastructure section of the Transmission Operations & Power Supply organization. This position is responsible for monitoring and managing the health of TVA’s telecommunication systems, SCADA, and operations critical server, network and control center applications 24/7 365 days a year.

Principal Accountabilities

• Primary point of contact for reporting and coordinating resolution of communication and control systems problems.
• Availability to support a 24-hour/7-day per week shift schedule.
• Provide monitoring and support service for critical energy infrastructure consisting of a Supervisor Control and Data Acquisition/Energy Management System (SCADA/EMS), applications, desktop, networks, telephones, and all other electronic systems supporting operation of the TVA bulk-power system.
• Interfaces with system operators, transmission system operators, reliability operations, Hydro Dispatch operators, other utility operators, to give direction to various groups for maintenance, site access, and outage information for sites in the TVA region.
• Monitor the TVA communication networks by way of various alarm monitoring tools which cover all TVA’s fiber networks, digital microwave systems as well as stations monitored remotely by alarm reporting units.
• Provide monitoring, management and real time support of the TVA PowerWan (Wide Area Network) for operational systems.
• Provides notifications for TVA Partners for planned and unplanned fiber outages on TVA controlled Fiber Optics.
• Responsible for coordination and assembly of the operations first responder team for recovery of High and Medium impact Bulk Electric Systems (BES) and Electronic Access Control and Monitoring Systems (EACMS).
• Monitor Software systems for operational integrity. Loss of these systems impacts Power System operation by the Balancing Authority, Transmission Operations, Hydro Automation, and the Reliability Coordinators.
• Provide support as a point of contact for plant trunked radio system, including Field Operations and TVA Police land mobile radio system.
• Point of contact for external lease line service providers and Operations.
• Solve complex system issues utilizing an in-depth knowledge of Network Operations.

Minimum Requirements

• Education. – Bachelor’s degree in a technical field or the equivalent in education, training and work experience.
• Experience. – Seven or more years experience in field operations with senior level communications emphasis required with a minimum of 5 years experience in capital project and/or operations and maintenance work.
• Certification/License, etc — Must be able to obtain and maintain NERC and Sensitive Clearance based on position/access requirements and essential job functions. Must be able to obtain and maintain FFD program Integrity Clearance.
• Knowledge/Skills/Abilities —Extensive knowledge of Telecommunication systems preferred. Requires a strong problem solving, customer service orientation & strong communication abilities. Requires the ability to work independently with minimal guidance.

Equal Employment Opportunity

TVA is an Equal Opportunity employer and complies with all applicable laws and regulations regarding equal employment opportunities. Any applicant or employee who believes s/he has a discrimination claim (including harassment or retaliation) must contact TVA’s Equal Opportunity Compliance office within 45 calendar days of the event or action s/he believes to constitute discrimination, harassment, or retaliation.

Drug-Free Workplace

All TVA Non‑Nuclear employees are covered by TVA's Federal Drug-Free Workplace Program Plan, in accordance with Executive Order 12564, Public Law 100-71 and the Mandatory Guidelines for Federal Workplace Drug Testing. Information regarding the Drug Free Workplace Program can be found at www.samhsa.gov/workplace . TVA Non‑Nuclear employees in Testing Designated Positions, including those performing safety‑sensitive duties are also subject to random drug testing. TVA Nuclear employees are subject to random alcohol and drug tests in accordance with 10 CFR Part 26 as mandated by the Nuclear Regulatory Commission (NRC).

How To Claim Vet Preference

If you are requesting to be considered as a preference‑eligible veteran as outlined in the application process, you must submit your military documents before the posting close date indicated above. Be sure to include all supporting documentation: Form DD214 (member 2 or member 4 copy), a Veterans Disability Rating Letter from the VA (if applicable), and a completed form TVA 3595. If you will not get your DD214 until you are separated or retired, you can request a Statement of Service through your military personnel office. The Statement of Service must list your dates of military service, character of service, expected date of separation and any service‑connected disability rating that you have been awarded from your branch of military service. Please submit your military documents each time you apply for a position.

How To Submit Documentation

• Upload documents in Step 7 of the application process.
• Email documents to [email protected]

More information about preference eligibility and a link to form TVA 3595, can be found at https://www.tva.gov/Careers/Claiming-Veteran-Preference . If you have a question about preference eligibility, please email [email protected] .