Operations Workflow Architect

Bank of America; Charlotte (NC); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Bank of America is hiring a Quality Assurance and Workflow Coordinator in the United States (Charlotte, NC). The role focuses on resolving complex problems and researching and executing transactions for a site/unit, guiding design and implementation with project management discipline.

Responsibilities include advising on product and process design in an operations setting, directing teams on special initiatives, and providing technical advice on overall operations impact.

Competenze

• Experience as a workflow/operations coordinator.
• Excellent communication skills.
• Critical thinking.
• Ability to make decisions and recommendations based on data and business analysis.

Mansioni

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment.
• Advises on projects and directs activities of a team related to special initiatives.
• Advises as a technical expert in assigned area, providing an understanding of the business unit’s operations processes and implications on other groups within the operations function.
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control.
• Identifies and recommends responsibilities and accountabilities for key programs/projects.

Conoscenze

Workflow coordination

Communication skills

Critical thinking

Data-driven decisions

Business analysis

Analytical thinking

Formazione

High School Diploma / GED

Descrizione del lavoro

Bank of America is hiring a Quality Assurance and Workflow Coordinator in the United States (Charlotte, NC). The role focuses on resolving complex problems and researching and executing transactions for a site/unit, guiding design and implementation with project management discipline.

Responsibilities include advising on product and process design in an operations setting, directing teams on special initiatives, and providing technical advice on overall operations impact.