Operations Work Coordinator

Southwestern Public Service Co; Amarillo (TX); Hybrid; USD 39,000 - 54,000; Full time

Benefits offered by this job

Spot On Bonus

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

Paid time off (PTO)

Job summary

Xcel Energy in the United States is seeking an Operations Work Coordinator to plan and coordinate daily work using resources efficiently with a strong emphasis on safety, customer satisfaction, and regulatory compliance.

You will generate work orders, review completed packets, and ensure data accuracy across systems while collaborating with supervisors and stakeholders to optimize productivity and field operations.

Qualifications

• High School diploma or GED.
• Minimum three years related experience in the construction, design, maintenance or operations area (utility experience preferred).
• Must have a good understanding of the regular work functions of the area including work order management, payroll, invoicing, materials, compliance, policies, safety, etc.
• Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, work management, mapping and scheduling/project management tools.

Responsibilities

• Create and maintain a daily work plan and daily crew roster.
• Adjust planned schedules on a day-to-day basis and assign crews for priority tasks in light of resource availability, scheduling conflicts and real-time progress reports from front line leaders.
• Generate work orders and complete job closeout of all work packets within various systems.
• Analyze exception reports to verify labor and equipment charged to each work, job, trouble and miscellaneous order.
• Support the department, business unit, plant, or area by requesting locates, ordering materials, coordinating other utilities, or scheduling specialized equipment associated with daily operations.
• Provide backup to other Operations Work Coordinator and/or Associate positions.
• Maintain data integrity within the various systems used to manage daily work execution, asset management and scheduling activities.
• Reconcile completed work packets to eliminate discrepancies in labor, material and transportation charges while comparing as-builts to match the work completed.
• Work effectively with local supervisors and build/leverage strong partnerships with stakeholder groups to maximize productivity, utilization and operational efficiency of all resources.

Skills

Scheduling

Data retrieval

Data management

Communication

Education

High School diploma or GED

Tools

Microsoft Excel

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Responsible for the maintenance and coordination of daily work plans that effectively and efficiently use resources with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. Generate work orders and perform final review and closeout of completed work packets. Ensure a high level of accuracy within all operating systems to support data integrity.

Essential Responsibilities

• Create and maintain a daily work plan and daily crew roster.
• Adjust planned schedules on a day-to-day basis and assign crews for priority tasks in light of resource availability, scheduling conflicts and real-time progress reports from front line leaders.
• Generate work orders and complete job closeout of all work packets within various systems.
• Analyze exception reports to verify labor and equipment charged to each work, job, trouble and miscellaneous order.
• Support the department, business unit, plant, or area by requesting locates, ordering materials, coordinating other utilities, or scheduling specialized equipment associated with daily operations.
• Provide backup to other Operations Work Coordinator and/or Associate positions.
• Maintain data integrity within the various systems used to manage daily work execution, asset management and scheduling activities.
• Reconcile completed work packets to eliminate discrepancies in labor, material and transportation charges while comparing as-builts to match the work completed.
• Work effectively with local supervisors and build/leverage strong partnerships with stakeholder groups to maximize productivity, utilization and operational efficiency of all resources.

Minimum Requirements

• High School diploma or GED.
• Minimum three years related experience in the construction, design, maintenance or operations area (utility experience preferred).
• Must have a good understanding of the regular work functions of the area including work order management, payroll, invoicing, materials, compliance, policies, safety, etc.
• Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, work management, mapping and scheduling/project management tools.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe Our Employee Commitments Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.

Non-Bargaining

The anticipated starting base pay for this position is: $28.00 to $39.20 per hour

Benefits

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Flexible Spending Account
• Health Care Flexible Spending Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 11/09/26

EEO is the Law (PDF) | Equal Opportunity Statement (PDF) | Employee Rights (PDF)

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

Accessibility Statement Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.

Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.

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Together we’re building a better tomorrow.