Operations & Visual Manager - Willowbrook

Alo Yoga; Wayne (NJ); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Operations & Visual Manager to drive operational excellence and visual strategy in a dynamic retail environment. This role is pivotal in ensuring the store is always customer-ready, focusing on inventory management, labor planning, and visual execution. You will lead a team, championing the brand's mission while fostering a culture of accountability and continuous improvement. If you are passionate about retail and have a knack for operational efficiency, this opportunity is perfect for you!

Benefits

Generous employee discount

Free membership to Alo Moves

Competitive medical, dental and vision plans

401K with company matching

Monthly Store Incentives

Clothing Allowance

Free yoga classes

Qualifications

• 3-5 years of retail leadership experience required.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Oversee operational and visual processes in the store.
• Champion strong visual standards and manage inventory accuracy.

Skills

Leadership

Inventory Management

Communication Skills

Time Management

Agility

Tools

MS Office

Job description

Operations & Visual Manager - Willowbrook

Wayne, New Jersey, United States

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing Alo’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep the store clean, safe, inviting and operating efficiently.

Responsibilities

Operations & Visual Leader:

• Oversee and support execution of key operational and visual processes.
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps.
• Champion strong visual standards for the sales floor by leveraging business performance data.
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries.
• Support a safe work environment and efficient operation.

Business Leader:

• Represent the business in meetings and on conference calls, in partnership with the General Manager.
• Review, monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g., Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning).
• Future planning workflow business needs to protect optimal performance.
• Ensure that the Operations and Visual team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do.
• Lead a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team.
• Establish internal & external pipeline through succession planning and recruitment strategy.
• Write an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager.

Flow Experience Leader:

• Oversee the execution of Flow experience deliverables while protecting operational efficiency.
• Collaborate and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s.
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture.

Qualifications

• 3-5 years of retail or related industry leadership experience.
• Working knowledge of MS Office (Word, Excel and Outlook).
• Extraordinary interpersonal and communication skills, both verbal and written.
• Agile with the ability to handle multiple tasks in a changing environment.
• Aligns with and embodies Alo’s Guiding Principles.
• Independent work ethic, time management skills, and personal accountability.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Schedule

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Perks

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors.
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees).
• 401K with company matching (Full-Time Employees).
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at any of our Sanctuaries.