Vice President, Operations
Legence | Reports to: Chief Operating Officer | Segments: Installation & Maintenance and Engineering & Consulting
Job Summary
The Vice President of Operations will serve as a key operating partner to the Chief Operating Officer, providing enterprise-wide operational leadership across Legence's Installation & Maintenance (I&M) and Engineering & Consulting (E&C) segments. This role owns the operating cadence, performance standards, and execution discipline that connect segment Presidents and their teams to the COO's strategic agenda — driving consistency, accountability, and growth across a decentralized, multi-company platform.
This is a high-visibility, enterprise-facing leadership role for someone who can operate at both altitudes: setting strategy and standards with the COO and segment Presidents, while personally driving hands‑on resolution of complex operational challenges across installation, maintenance, engineering, and consulting functions — including within newly acquired businesses joining the Legence platform.
Key Responsibilities
- Partner with the COO, segment Presidents, and senior leadership to set and advance operational priorities across both the I&M and E&C segments.
- Own the enterprise operating rhythm — business reviews, KPI dashboards, and accountability systems — that give the COO and executive team visibility into performance across all business units.
- Identify and drive cross‑segment synergies between I&M and E&C, including shared best practices, resource sharing, and commercial hand‑offs between installation/maintenance and engineering/consulting teams.
- Lead efforts to solve complex, cross‑functional operational challenges across installation, maintenance, engineering, and consulting functions.
- Assess current workflows across business units, identify inefficiencies, and implement process improvements that drive consistency, scalability, and performance.
- Support the operational integration of newly acquired businesses joining the Legence platform, standardizing practices while preserving business‑unit‑specific strengths.
- Support leaders and teams across both union and non‑union environments with a practical, business‑minded approach.
- Analyze business performance across segments, identify trends, and recommend solutions to improve service, productivity, margin, and execution.
- Provide input to the COO and segment Presidents on operational resourcing, tooling, and capital investment priorities.
- Own enterprise‑level visibility into safety performance and drive consistent safety standards across field operations in both segments.
- Collaborate with finance, HR, and other corporate functions to align operational decisions with enterprise business goals and reporting requirements, including board‑and investor‑level reporting.
- Sponsor and drive change management efforts, and lead adoption of new processes, tools, and expectations across a multi‑company platform.
Required Qualifications
- Bachelor's degree required; MBA strongly preferred.
- 15+ years of progressive people management experience, including experience managing other operating leaders/managers (not solely individual contributors).
- 10+ years of consulting, management, or senior operational leadership experience.
- Demonstrated experience owning P&L or operating performance across multiple business units, locations, or entities in a complex, decentralized environment — ideally with exposure to managed revenue in the hundreds of millions of dollars.
- Strong track record of solving operational problems and improving business performance at scale.
- Ability to work effectively in both union and non‑union environments.
- Strong communication, analytical, and cross‑functional leadership skills, with experience presenting to executive leadership and/or a board.
- Proven ability to influence and partner with senior leaders, including C‑suite executives.
- Military/Trade leadership experience is a plus.
Preferred Experience
- Experience in installation, maintenance, field operations, engineering, or similar service‑based environments.
- Experience integrating acquired businesses or leading through organizational growth and transformation.
- Strong executive presence and ability to operate independently in a remote, enterprise‑wide setting.
Travel & Compensation
Travel: Yes, 40–50%, reflecting enterprise-wide responsibility across two segments and multiple business units.
Base salary: $240,000–$300,000 per year, commensurate with experience and scope.
Bonus: Eligible for an annual incentive target of approximately 25% of base salary, based on company and individual performance.
Long-term incentive: Eligible for participation in Legence's applicable long‑term incentive / equity program, subject to plan terms.