Operations Training Lead (A4, 3rd Shift)

DHL Express, Inc.; Erlanger (KY); On-site; USD 55,000 - 80,000; Full time

Job summary

DHL Express in the CVG hub is seeking an experienced Hub Operations Training Lead to establish and execute training policies ensuring the safe, efficient handling of outbound and inbound cargo. The role focuses on leading training for unloads, primary and small cargo areas, coordinating new hires, and tracking progress to meet company standards.

The position requires strong leadership, excellent communication, flexible shift availability, and the ability to oversee multiple staff in a dynamic

Qualifications

• Experience in training within hub operations areas (Unloads, Primary, Smalls).
• Strong leadership and team coordination abilities.
• Proficient computer skills and data tracking.
• Good communication and professional presentation.
• Flexible shift requirements and ability to supervise multiple staff.

Responsibilities

• Establish and execute training policies for outbound/inbound cargo at the hub.
• Issue documents verifying the training process to applicable departments.
• Ensure each employee meets training standards across departments.
• Collaborate with new hires and track progress of each employee.
• Ability to multi-task and direct multiple employees in a fast-paced hub.
• Identify and segregate non-conforming and dangerous goods cargo.

Skills

Training leadership

Leadership skills

Computer skills

Research skills

Communication skills

Professional appearance

Flexible shift

Unload/Primary/Smalls knowledge

Job description

What makes DHL great?

Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment — to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

CVG Hub Operations Training Leads are responsible for establishing and executing the policies and procedures necessary to manage the physical movement of outbound or inbound cargo within, into, and out of the hub. The position ensures that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

Key Responsibilities:

• Receives and process packages/freight within the hub.
• Issues documents verifying the training process to applicable department(s).
• Ensures the training of each employee meets company standards of each department during package/freight processing.
• Works close with new hires and track the progress of each employee.
• Ability to multi-task and direct multiple employees.
• Identifies and segregates non-conforming and dangerous goods cargo.

Skills & Qualifications:

• Experience with training within the Unloads, Primary and Smalls area
• Leadership skills
• Computer skills
• Research Skills
• Good communication skills
• Professional Appearance
• Flexible shift required
• Previous Unload/Primary/Smalls knowledge preferred

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

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