Operations Training Coordinator

SunOpta, Inc.; Alexandria (MN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Paid Family leave

Paid maternity leave

401(k) with Match

Voluntary Life, Accident, Critical Ill

Hospital indemnity

Paid Holidays

Tuition assistance

Short-term and Long-term Disability

Job summary

SunOpta is seeking an Operations Training Coordinator at the Alexandria, MN facility to implement and maintain training programs ensuring SOP, safety, and quality compliance. You will support onboarding, develop train-the-trainer programs, and manage diverse delivery methods across production teams.

You will track outcomes in the LMS, collaborate with HR on career paths, participate in safety committees, and help standardize practices to drive continuous improvement and operational excellence on

Qualifications

• 3+ years of experience in manufacturing, production training, or process improvement.
• Detail-oriented with strong organizational and documentation skills.
• Ability to translate complex technical information into clear, practical instruction.
• Proficient with MS Excel, with working knowledge of MS PowerPoint and LMS management.
• Associate’s or Bachelor’s degree in related field or equivalent experience.
• Prior experience conducting on-the-job training.
• Working knowledge of lean manufacturing, 5S, and continuous improvement principles.
• Experience with cross-functional project management.

Responsibilities

• Develop and coordinate hands-on and classroom training for production employees on processes, equipment operation, and safety procedures.
• Support onboarding of new hires with focus on operations, quality standards, and policies.
• Deliver train-the-trainer programs to ensure standardized, high-quality learning experiences for hourly employees.
• Coordinate learning through classroom, virtual training and on-the-job coaching.
• Identify training needs and skill gaps with site leadership.
• Track training outcomes and provide feedback to participants and management.
• Collaborate with HR to establish career pathing and training plans for hourly workforce.
• Maintain SOPs, training manuals, and process documentation with SMEs.

Skills

Manufacturing training

Process improvement

MS Excel

MS PowerPoint

LMS management

Education

Associate’s or Bachelor’s degree in related field

Tools

LMS management

MS Excel

MS PowerPoint

Job description

Alex 3rd Ave Facility, 601 3rd Avenue West, Alexandria, Minnesota, United States of America

Job Description

Posted Wednesday, August 19, 2026 at 5:00 AM

About SunOpta

SunOpta delivers customized supply chain solutions and innovation for top brands, retailers, and foodservice providers across a broad portfolio of beverages, broths, and better-for-you snacks. With over 50 years of expertise, SunOpta fuels customers’ growth with high-quality, sustainability-forward solutions distributed through retail, club, foodservice, and e-commerce channels across North America.

Job Summary:

The Operations Training Coordinator is responsible for implementing and maintaining training programs that ensure plant employees are proficient in standard operating procedures, production processes, and safety & quality requirements. This role supports continuous improvement by fostering a culture of learning, consistency, and operational excellence across the manufacturing floor. Maintains an active role in safety committees and support of OSHA compliance. Represents the high standards of SunOpta, both at work and in the community. Helps to standardize and share expertise company-wide.

Essential Functions of the Job:

Training Delivery & Coordination

• In partnership with Operations Training Manager, develop and coordinate hands-on and classroom training for production employees on manufacturing processes, equipment operation, and safety procedures.
• Contribute to the onboarding of new hires, ensuring they understand plant operations, quality standards, and company policies per SunOpta’s training program.
• Engage with designated training resources to deliver train-the-trainer programs that ensure a standardized, high-quality learning experience for all hourly production employees.
• Coordinate learning through a variety of delivery methods including classroom instruction, virtual training and on-the-job coaching.
• Partner with site leadership to identify training needs and skill gaps within the workforce.
• Track and report on training outcomes, providing feedback to program participants and management.
• Collaborate with HR to establish career pathing and associated training plans for hourly production workforce.
• In coordination with Subject Matter Experts (SMEs), maintain Standard Operating Procedures (SOPs), training manuals, and process documentation.
• Maintain up-to-date materials as processes evolve.
• Create visual work instructions, job aids, and e-learning content as needed.

Compliance & Recordkeeping

• Track and maintain training records in the Learning Management System (LMS) or training database, running reports regularly (i.e. Alchemy, Redzone).
• Support internal and external audits by providing accurate training documentation.
• Assess training effectiveness and recommend improvements to enhance employee satisfaction, attrition rates, safety, quality, and productivity.
• Participate in cross-functional teams focused on process optimization and lean manufacturing initiatives.
• Coordinate and leverage SME for operational best practices.
• Adhere to Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOP)
• All other duties as assigned.

Supervisory Responsibilities:

• None
• 3+ years of experience in manufacturing, production training, or process improvement
• Detail-oriented with strong organizational and documentation skills
• Ability to translate complex technical information into clear, practical instruction
• Proficient with MS Excel, along with a working knowledge of MS PowerPoint and LMS management

Preferred Qualification:

• Associate’s or Bachelor’s degree in related field or equivalent experience
• Prior experience conducting on-the-job training
• Working knowledge of lean manufacturing, 5S, and continuous improvement principles
• Experience with cross-functional project management

Travel Requirements:

0-5%

Work Environment/Physical Demands:

Approximately; 50% of work is performed in a manufacturing environment. 50% of work may involve being in an office environment.

Featured Benefits

• Medical insurance
• Vision insurance
• Paid Family leave
• Paid maternity leave
• 401(k) with Match
• Voluntary Life, Accident, Critical Illness and Hospital indemnity
• Paid Holidays
• Tuition assistance
• Short-term and Long-term Disability insurance

AN EQUAL OPPORTUNITY EMPLOYER
EOE M/W/VET/DISABLED

Alex 3rd Ave Facility, 601 3rd Avenue West, Alexandria, Minnesota, United States of America