Operations Trainer

C&H Sugar Company, Inc.; Crolona Heights (CA); On-site; USD 68,000 - 126,000; Full time

Job summary

C&H Sugar Company, Inc. is seeking an Operations Training Specialist to enhance employee training in Crockett, California. This role involves developing training programs and collaborating with operational leaders to ensure effective learning strategies are applied.

The ideal candidate will have 5-8 years of relevant experience, preferably in manufacturing or training. The salary range for this position is $68,000 - $126,000, depending on experience. The role requires flexibility for various shifts and potential travel.

Qualifications

• 5-8 years of professional experience in a relevant industry.
• Training or manufacturing experience preferred.
• Strong understanding of health and safety legislation.

Responsibilities

• Develop and maintain training programs for new employees.
• Partner with operational managers to create standard operating procedures.
• Deliver training on equipment and processes.

Skills

Health & Safety standards

Training delivery

Microsoft Office Suite

Relationship building

Organizational skills

Education

ATD certification

Six Sigma background

Instructional Design background

Job description

The ASR Group family of companies make up the world's largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener products. Across North America, ASR Group companies operate five sugar refineries, located in California, Maryland, Louisiana, Canada and Mexico. In Europe, ASR Group companies operate sugar refineries in the United Kingdom, Portugal, and, with a joint venture partner, Italy. The companies also farm sugarcane and own sugar mills in Mexico and Belize. The ASR Group portfolio includes the leading brands Domino, C&H, Florida Crystals, Redpath, Tate & Lyle, Lyle's, Sidul and Whitworths. ASR Group companies also produce and market Tellus, a single-use, compostable tableware and foodservice product made from plant fibers, including sugarcane.

Overview

The Operations Training Specialist is responsible for the creation, coordination, deployment, and assessment of technical and operational training across site to build employee competency and capability. The Operations Training Specialist role trains and coaches production line/area based trainers to deliver on-the-job training (OJT) to new employees, as well as delivers refresher training and training for new equipment and processes to production employees. This role spends significant time engaged with our production floor operators and must create training delivery tools that ensure each person receives Safety, Food Quality, and operational excellence training.

Position Responsibilities

• Partnering with Operations subject matter experts (SME) to develop standard operating procedures ("Work Instructions")
• Partnering with Operational Managers to design and develop, and support delivery and evaluation of technical training programs around Packaging, Process, and Maintenance.
• Collaborate with Learning & Development (L&D), site SMEs, and stakeholders to create interactive, accessible training in multiple formats including written SOPs, PowerPoint with photos and annotations, and video with annotations that achieve a consistent delivery of information.
• Deliver Train the Trainer training courses and on‑going coaching support to operators providing OJT to new employees
• Audit, spot check, and rectify compliance gaps on work instructions and training material where identified
• In partnership with L&D, ensure consistency of application of training across the business and maintain alignment with corporate learning strategy.
• Understand and support individual development needs and plans where required by Operations
• Assist with the implementation of CAPEX projects in relation to timetables of training, familiarization and learning curves. This could require the role to travel to the equipment manufacturer for training and the capture of training materials.
• Develop effective relationships with the L&D and HR teams, specifically in relation to on‑boarding and performance assessment of new employees
• Drive continuous improvement in all Technical Learning & Development processes
• Understand, use, and support end‑users of the company's Learning Management System (SuccessFactors)
• This position requires the flexibility to work various shifts, including Fridays, Saturdays, Sundays, holidays, and overtime, as needed. Weekend shifts may be mandated based on business needs.

Work Experience Requirements

• Suitable relevant industry experience essential
• 5-8 years professional experience.
• Training or manufacturing experience preferred

Education Requirements

• ATD certification preferred
• Six Sigma background preferred
• Instructional Design background preferred

Knowledge & Skills

• Relevant industry experience
• Good understanding of relevant Health & Safety legislation and regulations
• Detailed experience or relevant work processes and safe use of equipment
• Strong relationship building and excellent written/verbal communication skills
• Strong organizational skills with the ability to work on own initiative, to tight deadlines in a demanding environment
• Proficient in Microsoft Office, Microsoft Word, Excel, PowerPoint and Outlook

Location of Role

• Crockett, CA
• 10% travel domestically

Salary Range

$68,000.00k-$126,000.00k

The pay rate for the successful candidate will depend on the candidate's qualifications and prior experience.

Equal Opportunity Employer

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, genderidentity, age,nationalorigin, disability, veteranstatusorany other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.