Operations Trainer

C&H Sugar; Crockett (CA); On-site; USD 68,000 - 126,000; Full time

Job summary

ASR Group in Crockett, CA is seeking an Operations Training Specialist to lead on-the-job training for production staff, develop SOPs, and deliver Train the Trainer programs. The role emphasizes Safety, Food Quality, and operational excellence on the factory floor.

The ideal candidate has 5-8 years in training or manufacturing, ATD or Six Sigma background preferred, and strong communication and organizational skills. Some travel may be required.

Qualifications

• Suitable relevant industry experience essential.
• 5-8 years professional experience
• Training or manufacturing experience preferred

Responsibilities

• Partner with Operations SMEs to develop SOPs (Work Instructions).
• Design and develop, and support delivery and evaluation of technical training programs around Packaging, Process, and Maintenance.
• Collaborate with Learning & Development, site SMEs, and stakeholders to create interactive, accessible training in multiple formats including written SOPs, PowerPoint with photos and annotations, and video with annotations that achieve a consistent delivery of information.
• Deliver Train the Trainer training courses and on-going coaching support to operators providing OJT to new employees.
• Audit, spot check, and rectify compliance gaps on work instructions and training material where identified.
• In partnership with L&D, ensure consistency of application of training across the business and maintain alignment with corporate learning strategy.
• Understand and support individual development needs and plans where required by Operations.
• Assist with the implementation of CAPEX projects in relation to timetables of training, familiarization and learning curves.
• Develop effective relationships with the L&D and HR teams, specifically in relation to on-boarding and performance assessment of new employees.
• Drive continuous improvement in all Technical Learning & Development processes.
• Understand, use, and support end-users of the company’s Learning Management System (SuccessFactors).
• This position requires the flexibility to work various shifts, including Fridays, Saturdays, Sundays, holidays, as needed.

Skills

Communication skills

Relationship building

Organization

Microsoft Office

Education

ATD certification

Six Sigma background

Instructional Design background

Tools

SuccessFactors

PowerPoint

Excel

Outlook

Job description

The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener products. Across North America, ASR Group® companies operate five sugar refineries, located in California, Maryland, Louisiana, Canada and Mexico. In Europe, ASR Group® companies operate sugar refineries in the United Kingdom, Portugal, and, with a joint venture partner, Italy. The companies also farm sugarcane and own sugar mills in Mexico and Belize. The ASR Group® portfolio includes the leading brands Domino®, C&H®, Florida Crystals®, Redpath®, Tate & Lyle®, Lyle's®, Sidul® and Whitworths®. ASR Group® companies also produce and market Tellus®, a single-use, compostable tableware and foodservice product made from plant fibers, including sugarcane.

Overview

The Operations Training Specialist is responsible for the creation, coordination, deployment, and assessment of technical and operational training across site to build employee competency and capability. The Operations Training Specialist role trains and coaches production line/area based trainers to deliver on-the-job training (OJT) to new employees, as well as delivers refresher training and training for new equipment and processes to production employees. This role spends significant time engaged with our production floor operators and must create training delivery tools that ensure each person receives Safety, Food Quality, and operational excellence training.

Position Responsibilities

• Partnering with Operations subject matter experts (SME) to develop standard operating procedures (“Work Instructions”)
• Partnering with Operational Managers to design and develop, and support delivery and evaluation of technical training programs around Packaging, Process, and Maintenance.
• Collaborate with Learning & Development (L&D), site SMEs, and stakeholders to create interactive, accessible training in multiple formats including written SOPs, PowerPoint with photos and annotations, and video with annotations that achieve a consistent delivery of information
• Deliver Train the Trainer training courses and on-going coaching support to operators providing OJT to new employees
• Audit, spot check, and rectify compliance gaps on work instructions and training material where identified
• In partnership with L&D, ensure consistency of application of training across the business and maintain alignment with corporate learning strategy.
• Understand and support individual development needs and plans where required by Operations
• Assist with the implementation of CAPEX projects in relation to timetables of training, familiarization and learning curves. This could require the role to travel to the equipment manufacturer for training and the capture of training materials.
• Develop effective relationships with the L&D and HR teams, specifically in relation to on-boarding and performance assessment of new employees
• Drive continuous improvement in all Technical Learning & Development processes
• Understand, use, and support end-users of the company’s Learning Management System (SuccessFactors)
• This position requires the flexibility to work various shifts, including Fridays, Saturdays, Sundays, holidays, as needed. Weekend shifts may be mandated based on business needs.

Work Experience Requirements

• Suitable relevant industry experience essential
• 5-8 years professional experience
• Training or manufacturing experience preferred

Education Requirements

• ATD certification preferred
• Six Sigma background preferred
• Instructional Design background preferred

Knowledge & Skills

• Relevant industry experience
• Good understanding of relevant Health & Safety legislation and regulations
• Detailed experience or relevant work processes and safe use of equipment
• Strong relationship building and excellent written/verbal communication skills
• Strong organizational skills with the ability to work on own initiative, to tight deadlines in a demanding environment
• Proficient in Microsoft Office, Microsoft Word, Excel, PowerPoint and Outlook

Location of Role

• Crockett, CA
• 10% travel domestically

Salary Range

$68,000 - $126,000

The pay rate for the successful candidate will depend on the candidate's qualifications and prior experience.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.