Operations Technician I/II

Merced; Oregon (IL); On-site; USD 45,000 - 50,000; Full time

Job summary

A leading local government organization is looking for Operations Technicians to perform essential maintenance and repair duties across a variety of public facilities and infrastructure. Candidates will engage in emergency response and regular maintenance tasks while operating heavy equipment. Successful applicants will possess a high school diploma and relevant certifications, and experience in public works is preferred.

Benefits

Health Benefits

Retirement Plan

Training and Certification Opportunities

Qualifications

• Must possess a valid Oregon driver's license.
• Ability to obtain Traffic Safety Control certification.
• One year of experience in public works or utility maintenance preferred.

Responsibilities

• Installs, maintains, and repairs water system components.
• Operates and maintains heavy equipment for various tasks.
• Responds to citizen inquiries in a timely manner.

Skills

Maintenance Skills

Heavy Equipment Operation

Problem Solving

Customer Service

Education

High school diploma or equivalent

Tools

Heavy Equipment

Hand Tools

Job description

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Job Description

The Operations Technician I and II roles perform a broad range of maintenance and repair duties across the City's water system, streets, stormwater infrastructure, parks, and public facilities. This position includes both planned and emergency response work. Employees operate heavy equipment, interact with the public, and are responsible for field-level problem-solving and task completion.

Job Description

The Operations Technician I and II roles perform a broad range of maintenance and repair duties across the City's water system, streets, stormwater infrastructure, parks, and public facilities. This position includes both planned and emergency response work. Employees operate heavy equipment, interact with the public, and are responsible for field-level problem-solving and task completion.

Supervision Received And Exercised

This position receives supervision from the Public Works Director. Day-to-day guidance is provided by the Lead Operations Technician or Water Distribution Lead, depending on assignment.

ESSENTIAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to modify job duties and make reasonable accommodations to ensure qualified employees can perform essential functions. While Operations Technicians may have primary focus areas such as water, streets, fleet, facilities, or parks, all staff are expected to maintain a baseline understanding of the full range of duties. Cross training supports team flexibility and ensures effective response during emergencies, absences, or other operational needs-including water system call-outs, shutoffs, and service restoration.

• Responds to citizens’ questions and comments in a courteous and timely manner
• Installs, maintains, and repairs water system components including meters, mains, service lines, valves, and fire hydrants
• Performs water system maintenance tasks such as leak detection, flushing, valve exercising, chlorination, and testing of new service connections
• Locates and marks underground utilities in accordance with One Call requirements
• Assists with the installation of new water services, including traffic control, excavation, tapping, and backfilling
• Operates and maintains trucks, backhoes, loaders, mowers, power tools, and the Vactor truck for water utility, stormwater and other excavations
• Maintains and repairs streets, sidewalks, signage, pavement markings, and gravel shoulders
• Cleans and maintains storm infrastructure such as ditches, culverts, and catch basins
• Performs general parks and grounds maintenance including mowing, trimming, litter removal, and seasonal upkeep
• Conducts minor facility repairs and supports custodial restocking and upkeep at City buildings
• Observes safe work practices and uses appropriate PPE; follows confined space and traffic control procedures
• Participates in snow and ice response, tree clearing, flood prevention, and other emergency activities
• Attends job-related trainings, workshops, and certification courses to maintain and improve skills
• Maintains daily work records, equipment logs, and inventory reports
• Participates in the City’s on-call rotation for after-hours and emergency response
  
  

Higher-level duties typically performed by Operations Technician II or more experienced staff include:

• Driving the Vactor truck (CDL required); performing advanced Vactor operations for utility repair and complex excavations
• Leading small crew assignments or field operations in the absence of a lead
• Mentoring and training less experienced staff
• Preparing basic cost estimates for materials, labor, and utility service connections
• Operating heavy construction equipment on complex tasks with minimal supervision
• Performing advanced troubleshooting, diagnostics, and field decision-making, especially within the water system
• Supporting data collection and documentation for maintenance and regulatory compliance
  
  

Minimum Qualifications

Operations Technician I

• High school diploma or equivalent
• Possession of a valid Oregon driver’s license and a safe driving record
• Ability to obtain the following within 12 months of appointment:
• Traffic safety control (flagger) certification
• Confined space entry certification
• Ability to obtain a Water Distribution I certification and CDL within 2 years of appointment
• One (1) year of experience in public works or utility maintenance is preferred Operations Technician II
  
  

Operations Technician II

• Meets all qualifications listed for Technician I
• Must possess Water Distribution I certification at time of hire
• Minimum one (1) year of experience in public works or utility maintenance DESIRABLE REQUIREMENTS:
• Ability to resolve complaints in a courteous and effective manner
• Equivalent to high school graduation and one year of directly related work experience, or any satisfactory combination of training and experience demonstrating the required knowledge, skills, and abilities
• Previous experience in a municipal Public Works Department
• Possession of certifications such as First Aid, CPR, backflow, erosion control, or pesticide application
• CDL with air brake endorsement (preferred at time of hire)
  
  

Desirable Requirements

• Ability to resolve complaints in a courteous and effective manner
• Equivalent to high school graduation and one year of directly related work experience, or any satisfactory combination of training and experience demonstrating the required knowledge, skills, and abilities
• Previous experience in a municipal Public Works Department
• Possession of certifications such as First Aid, CPR, backflow, erosion control, or pesticide application
• CDL with air brake endorsement (preferred at time of hire)
  
  

Physical Demands Of Position

While performing the duties of this position, the employee is frequently required to stand, sit, bend, kneel, stoop, communicate, reach, and manipulate objects, tools, or controls. This position requires mobility in all types of terrain. Duties are physically demanding requiring the movement of materials weighing up to 70 pounds unassisted. Duties require regular use of hand tools, jackhammer, chainsaw, shovels, and operation of light and medium duty equipment. Activity and types of duties performed require sustained manual coordination and dexterity.

Working Conditions

Most duties take place outside of buildings with exposure to all weather conditions and terrain on a year-round basis. Position performs 24-hour emergency response duties and may be subject to call- out after normal hours and will be included in on call rotation for 1-week periods. This is a non- exempt position.

To Apply Please Submit

Please submit the 3 following documents by email to [e-mail].

• City of North Plains application for employment. Visit: https://www.northplains.gov/government/department s/human_resources/job_opportunities.php
• Current Resume
• Cover Letter

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

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