Operations Technician, Data Centers

JLL; Spartanburg (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental & Vision insurance

Paid parental leave

Paid time off & holidays

Daily Pay

Job summary

JLL in Spartanburg, SC is seeking an entry-level Data Center Break/Fix Technician I to diagnose, repair, and maintain server and network hardware in a data center environment. You will work under senior technicians to keep system uptime, replace faulty components, and document service activities.

You will handle hardware incidents, assist with server racking, cabling, and initial power-up tests, and follow SOPs while maintaining security and facility compliance.

Qualifications

• Entry-level technical support role in data center
• Respond to hardware incidents within SLA timelines
• Document interventions and component swaps in asset tools

Responsibilities

• Perform physical diagnostics and replace hardware components per runbooks and SOPs
• Respond to hardware incident tickets in ITSM system per SLA
• Document all interventions and changes in asset management tools
• Assist with server racking, cabling, labeling, and initial power-up tests
• Perform basic maintenance tasks like reseating cables and cleaning
• Support deployment, maintenance, and decommissioning while escorting vendors

Skills

Hardware diagnostics

Server hardware

Racking & cabling

Tools

Asset management tools

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Data Center Break/Fix Technician I is an entry-level technical support role responsible for performing basic diagnostics, repairs, and maintenance of server and network hardware within a data center environment. Working under the guidance of senior technicians and team leads,you'llmaintainsystem uptime by responding to hardware incidents, replacing faulty components, documenting service activities, and supporting hardware installation while following established protocols and procedures.

Your day-to-day tasks will include:

• Perform physical diagnostics and replace hardware components including memory, hard drives, network cards, and power supplies following provided runbooks and SOPs
• Respond to hardware incident tickets in the ITSM system within SLA timelines and escal... complex issues to senior technicians or vendor support
• Document all interventions,componentswaps, and serial number changes in asset management tools while supporting inventory management processes
• Assistwith server racking, cabling, labeling, and initial power-up tests for new equipment installations
• Perform basic maintenance tasks such as reseating cables, cleaning filters, and inspecting racks foroptimaloperation
• Support deployment, maintenance, and decommissioning efforts while escorting vendors asrequired
• Follow all physical security protocols for accessing data halls and managing hardware in compliance with facility requirements

Shift Schedule: Currently day shift, M-F. Shift days & hours are subject to change.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Spartanburg, SC

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.