Operations Team Leader - Flexible Schedule & Customer Focus

Euromarket Designs Inc.; New York; On-site; USD 45,000 - 65,000; Full time

Job summary

Euromarket Designs Inc. in New York seeks a Team Leader – Operations to orchestrate merchandise flow and store operations, supporting Assistant Store Leaders for Operations and Visual.

You will lead, plan, and supervise merchandising and stock teams, adjust schedules, and manage inventory replenishment to keep the salesfloor customer-ready. As a mentor and leader, you communicate the design vision, provide feedback, and drive collaboration across teams to deliver operational and visual

Qualifications

• 1+ years customer service or retail leadership experience.
• Experience with Microsoft Office, Google applications, computer systems and tablet devices.
• Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends.

Responsibilities

• Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
• Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
• In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
• Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
• Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
• Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
• Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
• Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

Skills

Customer service

Retail leadership

Communication

Time management

Coaching

Problem solving

Tools

Microsoft Office

Google applications

POS systems

Tablet devices

Job description

Euromarket Designs Inc. in New York seeks a Team Leader – Operations to orchestrate merchandise flow and store operations, supporting Assistant Store Leaders for Operations and Visual.

You will lead, plan, and supervise merchandising and stock teams, adjust schedules, and manage inventory replenishment to keep the salesfloor customer-ready. As a mentor and leader, you communicate the design vision, provide feedback, and drive collaboration across teams to deliver operational and visual