Operations Team Lead, Large Pack - 1st shift

Ingram Content Group; Jackson (TN); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical & Prescription

HSA

Vision

Dental

Health Care FSA

10 vacation days

10 sick days

3 personal days

401K match

Life and AD&D

Employee Assistance programs

Group Legal

Tuition reimbursement

United Way match

Volunteer opportunities

Casual Dress Code

Job summary

Ingram Content Group in Jackson, TN is seeking an Operations Team Lead to oversee the Operations department in our distribution facility. You will lead hourly associates, ensure safe, efficient workflow, and step in as the lead in the supervisor's absence.

The role focuses on process improvement and hands-on leadership within a production environment, with a Monday–Friday schedule and occasional OT. Compensation starts at $23.25 per hour, DOE, and includes a comprehensive benefits package.

Qualifications

• HS Diploma or equivalent.
• 1 year experience with PC-based applications.
• 1 year work experience in a warehouse operations environment.
• 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Responsibilities

• Trains and develops hourly associates.
• Acts as the department contact for all production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Research issues, problems, or concerns and recommends solutions.
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinates with other departments on workflow activities.
• Assist in administering policy and payroll activities.
• This list is not exhaustive.

Skills

HS Diploma or equivalent

PC-based applications

Warehouse operations experience

Physical requirements

Education

HS Diploma or equivalent

Job description

Job Description

Ingram Content Group (ICG) is hiring for Operations Team Lead to contribute to our Operations team in Jackson, TN. An Operations Team Lead supports all operational and administrative activities required to run an operating department of major production environment. Serves as the lead person overseeing department or activity workflow. Acts as in leadership capacity in absence of the Supervisor.

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Pay

$23.25 up DOE

Schedule

• Monday-Friday 6am-2:30pm *OT when required

Required Qualifications

• HS Diploma or equivalent
• 1-year experience with PC based applications
• 1 year work experience in a warehouse operations environment
• 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Key Responsibilities

• Trains and develops hourly associates.
• Acts as the department contact for all production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Research issues, problems, or concerns and recommends solutions.
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinates with other departments on workflow activities.
• Assist in administering policy and payroll activities.
• This list is not exhaustive.

Additional Information

Perks/Benefits

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 10 vacation days & 10 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish