Operations Team Lead I

The Blue Venture Fund; Tempe (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Generous paid time off package

Job summary

The Blue Venture Fund is seeking an Operations Team Lead I to help launch and lead mailroom operations in Tempe, AZ. This role requires strong leadership and operational oversight skills and offers generous benefits and a competitive bonus.

Ideal candidates will have at least 2 years of leadership experience and a commitment to a collaborative work environment. The position offers opportunities for professional development and growth.

Qualifications

• Minimum of 2 years of experience in a leadership or supervisor function.
• Valid driver's license to operate company vehicles.
• Ability to lead and supervise a small team.

Responsibilities

• Lead and manage a small team to meet productivity and quality standards.
• Communicate with management regarding operational challenges.
• Assist with team member training and onboarding.

Skills

Leadership experience

Operational oversight skills

Attention to detail

Communication skills

Job description

Operations Team Lead I

Join Smart Data Solutions and be a part of our expanding, state‑of‑the‑art operations facility! As an Operations Team Lead I, you’ll help launch and lead our mailroom operations—building processes, supporting a strong team, and driving success in a growing environment. If you’re a hands‑on leader who thrives in fast‑paced settings, this is your chance to make an impact from day one.

This position offers strong growth and learning opportunities, along with a competitive bi‑weekly bonus structure.

What will you be doing?

An Operations Team Lead I is responsible for maintaining high levels of productivity and quality to align with performance standards, customer documented instructions, requirements, and Service Level Agreements (SLAs), by performing the following responsibilities, including but not limited to:

• Lead and manage a small team by monitoring adherence to department and company policies (including attendance, safety, confidentiality, personal device use, daily productivity, work completion, quality, and accuracy).
• Provide hands‑on coaching and ongoing guidance to employees to ensure daily operational goals are met consistently.
• Communicate with management regarding workflow issues, operational challenges, or performance concerns.
• Maintain working knowledge of SDS client accounts and assigned P.O. Boxes.
• Perform batching and imaging quality reviews of employee work in accordance with SDS policies and procedures.
• Assign and assist with document destruction tasks when required.
• Assist with team member training, including onboarding and cross‑training as needed.
• Assist with managing employee time‑off requests through ADP.
• Utilize the Marc cart to transport boxes or trays to the designated work/storage areas in accordance with retention and security requirements.
• Perform other duties as assigned, including but not limited to imaging and processing.

Physical Requirements

• Ability to lift and move materials weighing up to 45 pounds.

The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

What we’re looking for?

• A minimum of 2 years of experience in a leadership or supervisor function, or 2 years of experience at SDS.
• A valid driver’s license to operate company vehicles, required.
• Ability to lead and supervise a small team to meet daily productivity, quality, and accuracy standards.
• Strong operational oversight skills to ensure consistent completion of assigned tasks and achievement of operational goals.
• Strong attention to detail to ensure a high level of batching and quality reviews.
• Capability to train, onboard, cross‑train, and coach team members to build proficiency and confidence.
• Effective verbal and written communication skills.
• Commitment to maintaining a safe, organized, and compliant work environment.
• Flexibility and problem‑solving skills to adapt to changing priorities and perform additional duties as needed.

Location

This position is located in our Tempe, AZ Mailroom.

Top Benefits & Perks

• A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers – their success is our success!
• A professional development and growth‑oriented workplace
• Generous benefits including, health insurance, short‑term, and long‑term disability
• 401(k) with a company match to provide a better future in your retirement years
• A flexible environment with a competitive paid time off package; including vacation, holiday, give‑back day, and a floating day

Smart Data Solutions is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.