Operations Team Lead: Business & Tech Delivery

Wellmark Blue Cross and Blue Shield; Des Moines (IA); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading health insurance company in Des Moines is seeking a professional to lead a multi-functional team focused on Benefit Design and Group Enrollment. The ideal candidate will have strong leadership and interpersonal skills, a Bachelor's degree, and experience in project management. Responsibilities include managing corporate system initiatives and enhancing the customer experience. This position supports business objectives and drives efficiency across processes.

Qualifications

• Demonstrated leadership capabilities in a formal or informal role.
• Ability to build rapport and establish relationships.
• Experience driving concept to action with effective planning.

Responsibilities

• Lead a multi-functional team focused on Benefit Design and Group Enrollment.
• Manage mandated and corporate system initiatives with interdependencies.
• Direct Technology and business colleagues towards a positive customer experience.

Skills

Effective leadership experience

Effective interpersonal skills

Project management proficiency

Innovation

Education

Bachelor's degree or equivalent work experience

Job description

A leading health insurance company in Des Moines is seeking a professional to lead a multi-functional team focused on Benefit Design and Group Enrollment. The ideal candidate will have strong leadership and interpersonal skills, a Bachelor's degree, and experience in project management. Responsibilities include managing corporate system initiatives and enhancing the customer experience. This position supports business objectives and drives efficiency across processes.