Operations Team Lead, 1st Shift (Full Carton)

Ingramcontentgroup1; Jackson (TN); Presencial; USD 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Vision & Dental

HSA

401K match

Paid time off

Tuition reimbursement

Life & AD&D

Employee Assistance

Volunteer opportunities

Casual dress

Descripción de la vacante

Ingram Content Group in Jackson, TN is seeking an Operations Team Lead to support all operational and administrative activities needed to run a production department. You will oversee workflow and act as the lead when the Supervisor is absent, ensuring safe, efficient operations.

The role emphasizes safety, process improvement, and collaboration across teams, with a Monday–Friday schedule (6am–2:30pm) and overtime as needed. Pay is $23.25 per hour, DOE.

Formación

• HS Diploma or equivalent required.
• 1 year experience with PC based applications.
• 1 year work experience in a warehouse operations environment.
• 6 months' work experience involving physical activity (standing, walking, lifting, bending, etc.).

Responsabilidades

• Trains and develops hourly associates.
• Acts as the department contact for production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies and ensures quality and productivity standards are met.
• Researches issues and recommends solutions.
• Meets customer requests, deadlines and quality standards promptly.
• Plans and coordinates work activities and oversees hourly associates.
• Coordinates with other departments on workflow activities.
• Assists in administering policy and payroll activities.

Conocimientos

Physical stamina

Team leadership potential

Educación

HS Diploma or equivalent

Herramientas

PC-based applications

Descripción del empleo

Ingram Content Group (ICG) is hiring for Operations Team Lead to contribute to our Operations team in Jackson, TN . An Operations Team Lead supports all operational and administrative activities required to run an operating department of major production environment. Serves as the lead person overseeing department or activity workflow. Acts as in leadership capacity in absence of the Supervisor.

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you!

Schedule:

Monday - Friday, 6am - 2:30pm *OT when required

Pay: $23.25 up DOE

Required Qualifications:

• HS Diploma or equivalent
• 1-year experience with PC based applications
• 1 year work experience in a warehouse operations environment
• 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Key Responsibilities:

• Trains and develops hourly associates.
• Acts as the department contact for all production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Research issues, problems, or concerns and recommends solutions.
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinates with other departments on workflow activities.
• Assist in administering policy and payroll activities.
• This list is not exhaustive.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 10 vacation days & 10 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non‑profits in your community Company match program for United Way donations
• Volunteer opportunities and in-kind drives for non‑profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print‑on‑demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

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