Operations & Systems Manager

Wedding Pro CEO; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Wedding Pro CEO, a fast-growing coaching and education brand, seeks an Operations & Systems Manager to enhance operational efficiency. You'll manage calendar logistics, onboarding, and tech systems while ensuring exceptional student experiences. This full-time remote role requires resourcefulness and tech expertise to support a heart-centered brand's mission.

Benefits

Competitive salary

Flexible remote schedule

Access to premium business coaching tools

Growth opportunities within the brand

Qualifications

• Experience with tech operations in a fast-paced environment.
• Ability to manage and optimize multiple tools.
• Proven organizational skills with high attention to detail.

Responsibilities

• Manage CEO’s and team's calendars and travel logistics.
• Oversee student onboarding processes and ensure service quality.
• Collaborate with marketing team for campaign execution.

Skills

Tech-savvy

Organizational skills

Efficiency

Tools

ClickUp

Zapier

ActiveCampaign

ThriveCart

Google Workspace

Showit

OnceHub

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from Wedding Pro CEO

Business Coach | Speaker | Virtual Presenter |Host of The Wedding Pro CEO Podcast

Reports to: CEO

Status: Full-time | Remote

Start Date: Flexible July

About the Role

Wedding Pro CEO is looking for an ultra-organized, tech-savvy, self-driven Operations & Systems Manager to serve as the operational backbone of our fast-growing coaching and education brand. This role is for someone who thrives on bringing order to chaos, can juggle multiple tools and timelines, and loves creating seamless systems that keep our team running like a well-oiled machine.

You’ll be the right-hand integrator to our CEO—owning the backend execution of everything from calendar management and student support to tech automation, launches, and team onboarding.

Key ResponsibilitiesOperations & Executive Support

• Manage CEO’s and team’s calendars, inboxes, and speaking/travel logistics (both personal and professional)
• Handle communication and logistics for speaking requests, podcast guests, and live events
• Oversee onboarding and offboarding processes for new employees, contractors, and podcast guests
• Maintain organized digital filing systems and manage password security/access permissions
• Review monthly contractor invoices and submit to CFO

Student Experience & Membership Support

• Oversee all student onboarding processes and ensure high-touch experiences
• Monitor and resolve student payment issues (including failed payments, renewals, and updates)
• Manage community calendar and event uploads inside Skool
• Respond to membership questions and coordinate with coaches/team when needed
• Oversee setup, maintenance, and optimization of all core tech systems:
• OnceHub, ThriveCart, ClickUp, ActiveCampaign, Google Workspace, Showit, Zapier
• Troubleshoot tech issues across funnels, automations, logins, etc.
• Manage ClickUp organization and keep all team projects up to date

Data & Reporting

• Collect and track monthly metrics:
• Renewal rates
• Funnel conversion performance
• Build/update internal dashboards and reports for leadership

Marketing & Launch Execution

• Collaborate with CEO and marketing team to plan and execute email campaigns and product launches
• Set up and test funnels, freebies, opt-ins, and email sequences
• Update website content and ensure pages are accurate and optimized
• Coordinate live monthly training events including email comms, links, and tech prep
• Are obsessed with efficiency, details, timelines, and keeping projects on track
• Are a tech wizard with ClickUp, Zapier, ActiveCampaign, ThriveCart, ShowIt, and OnceHub
• Love taking vision and turning it into action
• Communicate clearly, proactively, and respectfully
• Are resourceful, independent, and figure-it-out driven
• Have high ticket coaching/digital product industry experience
• Know how to protect a CEO’s time like it’s your full-time job (because it is)
• Thrive in a fast-paced, evolving environment where your ideas are welcome

Tools We Use (Experience with most a must)

• ClickUp
• ActiveCampaign
• Showit
• Google Workspace
• OnceHub
• ClickUp
• Competitive hourly or salaried rate (based on experience)
• Access to premium business coaching and development tools
• Opportunity to grow with a high-impact, heart-centered brand

Reports to: CEO

Status: Full-time | Remote

Location: US-Based (Eastern or Central time zone preferred)

Start Date: Flexible July

About the Role

Wedding Pro CEO is looking for an ultra-organized, tech-savvy, self-driven Operations & Systems Manager to serve as the operational backbone of our fast-growing coaching and education brand. This role is for someone who thrives on bringing order to chaos, can juggle multiple tools and timelines, and loves creating seamless systems that keep our team running like a well-oiled machine.

You’ll be the right-hand integrator to our CEO—owning the backend execution of everything from calendar management and student support to tech automation, launches, and team onboarding.

Key ResponsibilitiesOperations & Executive Support

• Manage CEO’s and team’s calendars, inboxes, and speaking/travel logistics (both personal and professional)
• Handle communication and logistics for speaking requests, podcast guests, and live events
• Oversee onboarding and offboarding processes for new employees, contractors, and podcast guests
• Maintain organized digital filing systems and manage password security/access permissions
• Review monthly contractor invoices and submit to CFO

Student Experience & Membership Support

• Oversee all student onboarding processes and ensure high-touch experiences
• Monitor and resolve student payment issues (including failed payments, renewals, and updates)
• Manage community calendar and event uploads inside Skool
• Respond to membership questions and coordinate with coaches/team when needed

Tech & System Management

• Oversee setup, maintenance, and optimization of all core tech systems:
• OnceHub, ThriveCart, ClickUp, ActiveCampaign, Google Workspace, Showit, Zapier
• Troubleshoot tech issues across funnels, automations, logins, etc.
• Manage ClickUp organization and keep all team projects up to date

Data & Reporting

• Collect and track monthly metrics:
• Payment failures
• Renewal rates
• Sales growth
• Funnel conversion performance
• Build/update internal dashboards and reports for leadership

Marketing & Launch Execution

• Collaborate with CEO and marketing team to plan and execute email campaigns and product launches
• Set up and test funnels, freebies, opt-ins, and email sequences
• Update website content and ensure pages are accurate and optimized
• Coordinate live monthly training events including email comms, links, and tech prep

You’re a Fit If You…

• Are obsessed with efficiency, details, timelines, and keeping projects on track
• Are a tech wizard with ClickUp, Zapier, ActiveCampaign, ThriveCart, ShowIt, and OnceHub
• Love taking vision and turning it into action
• Communicate clearly, proactively, and respectfully
• Are resourceful, independent, and figure-it-out driven
• Have high ticket coaching/digital product industry experience
• Know how to protect a CEO’s time like it’s your full-time job (because it is)
• Thrive in a fast-paced, evolving environment where your ideas are welcome

Tools We Use (Experience with most a must)

• ClickUp
• Skool
• ThriveCart
• ActiveCampaign
• Showit
• Zapier
• Google Workspace
• OnceHub
• ClickUp

Compensation & Perks

• Competitive hourly or salaried rate (based on experience)
• Flexible remote schedule
• Access to premium business coaching and development tools
• Opportunity to grow with a high-impact, heart-centered brand

How to Apply

Attach your resume here and we'll send our full application to qualified candidates.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Business Consulting and Services

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